622 & 722 HDMI issue (Reboot Loop) Advanced troubleshooting help (1 Viewer)

Cokeswigga

Thread Starter
SatelliteGuys Pro
Dec 15, 2004
266
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Ok guys, help me out.. I seem to be having some troubles..

My setup is as follows:
622..................722
| |
------------------------------
Monoprice HDMI
4X2 Matrix Switch
------------------------------
| |
Sony 46 Sony 46 Google TV

This setup has worked fine for 2 years until recently (about 2 months ago or so)

Here is the problem:

When I have the both the 622 and 722 connected to the HDMI swith, BOTH receiver will shut down once the 622 and 722 go into sleep mode.
When I try to restart the receivers, they go into a infinite reboot loop.

When I unplug and leave the 622 HDMI unconnected , and then reboot (or two or three reboots) , I can usally get both receivers to work normally.
THen I can plug in the 622 HDMI cable, and it will work. However, once the receivers sleep... then I will loose the HDMI connections and the loops will start on BOTH RECEIVERS.


I need both receivers to connect VIA HDMI to the Switch.


Did something change in the software that now allows communitation through HDMI on the receivers?
 

dare2be

SatelliteGuys God
Lifetime Supporter
Jul 15, 2011
12,657
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He probably just selected it from the list of icon options as it was the most colorful and would attract the most attention.
 

Cokeswigga

Thread Starter
SatelliteGuys Pro
Dec 15, 2004
266
0
Why would the switch be causing both receivers to shut down only when the 622 is connected....switch works fine with other devices or 722 alone. The problem seems to occur when I use the 622 hdmi and the only when it goes to sleep
 

Teehar

SatelliteGuys Master
Pub Member / Supporter
Sep 29, 2010
8,355
174
WNC
Kinda strange goings on for sure.One or possibly both of the receivers may be going bad.One thing to try is to turn off the inactivity on one or both of them.Oh forgot to mention that 622 hdmi ports are infamous for going bad.
 

Cokeswigga

Thread Starter
SatelliteGuys Pro
Dec 15, 2004
266
0
722 and 622 works flawless when the 622 hdmi is not hooked up. But when 622 & 722 hdmi is connected there are problems
 

navychop

Member of the Month - July 2014!
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2005
51,283
16,148
Northern VA
Yes, I see now. It is likely the HDMI port on the ViP622 is physically going bad. Known issue. When mine went bad, they upped me to a ViP722 at no charge.
 

bhelms

"Wannabe Retiree"
Lifetime Supporter
Feb 26, 2006
7,788
843
Central PA
Yes, I see now. It is likely the HDMI port on the ViP622 is physically going bad. Known issue. When mine went bad, they upped me to a ViP722 at no charge.
WOW - That's great to 'hear' (upgrade to 722) !! My current 622's HDMI output has been dead for about a year now. (Returned my first one almost right away in '06 for the same reason.) But before I send it back, I want to offload the HDD. I have a 2 TB "spare" EHD available. Will the 622 support one that size? Is there still a $40 charge to activate it? (I've had a 1TB drive activated on my 211 for almost 3 years now, works great!)

Cokeswigga - sorry to "Shanghai" your thread. Yes - known issue, got most of us "early adopters". But I thought it was resolved in newer 622s. Maybe not...
 

Cokeswigga

Thread Starter
SatelliteGuys Pro
Dec 15, 2004
266
0
I don't know who the ebay icon showed up.....
I did make the original post from my phone.... maybe I screwed something up.
 

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