I just had my 622 installed today,
Before you tell me to reset or unplug and let sit or check switch, I have done all this:
and now I have noticed that I STILL have the following problems:
1a.) I cannot record anything! When I press record, the red light comes on, but nothing shows up in the "My Recordings" I cannot "stop" the recording either. When I try to change channels, it asks if I want to stop recording, I select yes, the channel changes but the red light stays on. Nothing happens when I press stop. It will continue to ask me if I want to stop recording everytime I change the channel, until the program is over
1b.) When I select a show in the future to record, it shows up in the scheduled list, but after the program is over, it doesn't record. Nothing shows up in the "My Recordings. On the EPG it has the little red circle with a number 1 or 2 in it.
2.) I have a REALLY annoying ticking noise coming from the RCA audio output from TV1. I doesn't do it on TV2 Output.
3.) I don't know if this has anything to do with it, but in the diagnostics menu, there is a "hard Drive" diagnostic selection which is ghosted out.
I have called tech support, and they asked me to hard boot, and unplug.
He scheduled the higher tech support to call me within 24 hours.
He did tell me that the ticking sound was a known "temporary software issue"
but why is it effecting only TV1 RCA out's!!

Before you tell me to reset or unplug and let sit or check switch, I have done all this:
and now I have noticed that I STILL have the following problems:
1a.) I cannot record anything! When I press record, the red light comes on, but nothing shows up in the "My Recordings" I cannot "stop" the recording either. When I try to change channels, it asks if I want to stop recording, I select yes, the channel changes but the red light stays on. Nothing happens when I press stop. It will continue to ask me if I want to stop recording everytime I change the channel, until the program is over
1b.) When I select a show in the future to record, it shows up in the scheduled list, but after the program is over, it doesn't record. Nothing shows up in the "My Recordings. On the EPG it has the little red circle with a number 1 or 2 in it.
2.) I have a REALLY annoying ticking noise coming from the RCA audio output from TV1. I doesn't do it on TV2 Output.
3.) I don't know if this has anything to do with it, but in the diagnostics menu, there is a "hard Drive" diagnostic selection which is ghosted out.
I have called tech support, and they asked me to hard boot, and unplug.
He scheduled the higher tech support to call me within 24 hours.
He did tell me that the ticking sound was a known "temporary software issue"
but why is it effecting only TV1 RCA out's!!


