7100 audio cutting out & no program guide

gfr437

Well-Known SatelliteGuys Member
Original poster
Supporting Founder
Jun 12, 2004
27
0
Hi!

I won a bid on a 7100 receiver from ebay. I confirmed the receiver and smart
card had no balance through Dish Network customer support, before bidding.
The seller claimed that it worked and at least received the free channels, and
that the diagnostics test came up clean.

It has dish software download 1.23, which customer support told me
was OK (either 1.23 or 1.24 is considered current.) I activated the
7100 smart card and receiver (R00/S00) on my account.

Well, I've hooked it up to my Dish 500 antenna, with twin LNBs. After a
check switch it's getting 70% or better from 110 and 119 on odd and even
transponders--correct satellites for my area.

Now, while watching a channel, which is coming in clearly, the audio
just cuts out. It will stay off for about 5 seconds, the screen goes black
for maybe a second, and then picture and audio are back, just fine. It
does this every 10 minutes or so. The longer we keep the 7100 running,
the less it is doing this. What's this about? :confused:

We did have some thunderstorms interrupt the total signal about 3 hours
before we started playing with the 7100--but those storms are long gone,
and signal had been coming in fine for 2 hours or so.

Also, the 7100 goes through its screen about downloading program guide,
and when it's all done--there is no program guide. Every time we turn
the receiver off and on, it goes through the screen that it is downloading
the program guide, please wait. This could get old very fast. :mad:

We can hear the hard drive spinning up, when we turn it on. I haven't
tried recording a program yet--kind of hit or miss when you don't have
a working program guide.

Is the hard drive bad, even though the diagnostic test says everything
is oK? :confused:

Do I need to dial in to WebTV at least once, and upgrade the WebTV
software?

Or do I need to purchase a dish pro adapter?

Or do I write off my $50 winning bid, and turn around and try to sell it for
$200+ as others have been able? ;)

Any insight would be **MOST** appreciated. :)

ADThanksVANCE,
Grace
 
It sounds like the receiver does have some problems. You could try locating a service shop that handles these and they may be able to fix this without costing you too much hopefully.
 

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Who Read This Thread (Total Members: 1)

Latest posts