My 722's hard drive failed. After trouble shoot they agree to replace it and I got it delivered.
Side note. Few weeks ago I recieved letter with Credit card size some security card to put in for 625. and it said 722 doesn't need it.
When I try to setup and activate replacement. I am told it needs security card. I told em previous one did not had one and letter confirmed it doesn't need one and neither replacement came with one! but they are telling me it needs to be exchanged for third one.
Quick note, before I called to activate replacement, It was getting promo ch 101 and some other ad chs. but later it got stuck on "sys info" screen". It leads me to believe dish is mixing it up.
Does dish technical dept knows what they are doing ? any recommendation?
I am already pissed on lossing 100+ recordings and 60+ timers with 4 months old dvr....
Side note. Few weeks ago I recieved letter with Credit card size some security card to put in for 625. and it said 722 doesn't need it.
When I try to setup and activate replacement. I am told it needs security card. I told em previous one did not had one and letter confirmed it doesn't need one and neither replacement came with one! but they are telling me it needs to be exchanged for third one.
Quick note, before I called to activate replacement, It was getting promo ch 101 and some other ad chs. but later it got stuck on "sys info" screen". It leads me to believe dish is mixing it up.
Does dish technical dept knows what they are doing ? any recommendation?
I am already pissed on lossing 100+ recordings and 60+ timers with 4 months old dvr....
