771 Error (Only on some channels)

[thezamboni]

My setup is a Slimline-3S (SWM) with a H24-100 receiver. This is the only receiver I have hooked up to the satellite. Recently, I've been getting a 771 error, but only on some channels. Two channels I've tried to watch but am unable to are 220 (NBCSN) and 355 (MSNBC).

Here are some pics from my dish settings:




Any idea as to what the problem could be? Thanks in advance.

 

[Alondite]

Retest your signal strength, change the 101 degree setting to the 103 a band and test again. Probably low signal strength

 

[thezamboni]

Retest your signal strength, change the 101 degree setting to the 103 a band and test again. Probably low signal strength

I don't have an option for 103(a). However, here are my results for 103s, 103ca, and 103cb.

 

[Alondite]

Have you checked the 103 A-Band test channels to see if you get SFSS on 9508/9509? If it says "Correct HD Dish Set-Up" you're fine there. If you can't get to those channels, make sure your favorites list is set to "all channels".Also, make sure you don't have a B-Band converter pigtailed onto the back of your receiver.

 

[thezamboni]

I get "correct HD dish setup" on both bands and I do not have a B-Band converter.

 

[Alondite]

Check your cables, make sure none of them have come loose or been damaged by children or pets or the like.Reset your receiver using the red button located next to your access card. Find your SWM ODU only Power Inserter (usually located connected to the coax in on the main receiver) and make sure it hasn't been disconnected from the power cable OR the coaxial cables.Check the coax cables on the PI and make sure they're finger tight, no need to bust out the tools. Check to make sure the green power light is still lit, not blinking. If it is, power cycle it.Reset your receiver again.

 

[raoul5788]

to Satelliteguys thezamboni!

NBCSN is on 99c transponder 13, and MSNBC is on 99c transponder 4. If you really meant 355 which is CNBC, that is the same as MSNBC.

 

[Alondite]

Is it working now?