Mine works fine, as mentioned, you have to have it enabled from the phone co, and you need a phone line connected to the reciever. If you are using perhaps some sort of wireless phone connection or some other remote phone line connection device than a wired direct phone line, some of those devices do not work with caller ID.
I'll mess around with it tonight. Only thing I can think of that might cause it not to work is I have one of those adapters in the phone jack so I can have a couple phone lines going in there (1 for phone, 1 for 811 and 1 for Tivo).
I'll mess around with it tonight. Only thing I can think of that might cause it not to work is I have one of those adapters in the phone jack so I can have a couple phone lines going in there (1 for phone, 1 for 811 and 1 for Tivo).
Do all of the video outputs on the 811 carry the Called ID info? I mention this because on both the 5000 and 508 receivers that I have owned, the Caller ID is not present on the Video 2 output so as to prevent having this info appearing on a video tape recording.