I'm currently running a 3lmb slimline dish with a multi switch and a HR 21-700 receiver with 2 B band converters, which needed to be reset for it to turn on. I'm now attempting to use an HR24-500, at the end of the self check, it says I need to activate the receiver. Directv says they activated the receiver and still have no picture. Any advice would be greatly appreciated.
Activation issue
- Thread starter Snowman007
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to Satelliteguys!
B-band converters are not required with the HR24 (or the HR22 or HR23), so if they're still in line, remove them. You still need two cables coming from the multiswitch.
You should check the signal strengths to confirm that you're getting signals from all three satellite slots. If you aren't, you need to get that ironed out before you have another activation hit sent.
You should check the signal strengths to confirm that you're getting signals from all three satellite slots. If you aren't, you need to get that ironed out before you have another activation hit sent.
The HR24 should not have the B-Band converter installed. If I remember right, the HR24 requires a SWM system. Hopefully you have no other non-SWM receivers. You will need a SL3S LNB for the sats at 99,101,and 103.
SWM LNBs are recognizable by the fact that they have only one F-connector on them.
P.S. No multiswitch.
For a system with no Genie to provide power to the LNB, you will also need a DirecTV 21V power inserter.
SWM LNBs are recognizable by the fact that they have only one F-connector on them.
P.S. No multiswitch.
For a system with no Genie to provide power to the LNB, you will also need a DirecTV 21V power inserter.
The HR24 has two sat inputs. So it can work with SWM or non-SWM systems. Perhaps the multi switch isn't being detected correctly.
Welcome to the forum!
You are correct. Thank you for refreshing my memory. My first HR24 was installed 15 years ago. Further research discloses that The HR24 was introduced before DirecTV's shift to Single Wire Multiswitch (SWM) technology. It was designed to work with legacy multiswitch out of the box.
The enigma is the "legacy" H25 that is SWM-only. The H(R)20 and H(R)21 are goofy in that they require B-band converters when used in conjunction with the WB68 stack plan to get full support of Ka-band.
The H24, H25, and HR24 all feature built-in DECA.
Band Stop Filters needed to be used on older receivers (and the HR20-100) if MoCA was present.
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