When watching tv the channel will switch to the "active" button screen. It happens at random times.You can hit the guide button and put the channel back to what you were watching, sometimes it will stay, alot of the time it will go right back to the active channel. I've pushed the reset button also unplugged receiver for 15 minutes. I contacted Direct tv and they told me to do the same thing. I know other people have this problem because I have read about it on other forums. I just have not seen anyone with a solution. Has anyone ran across this problem before, if so, do you have any suggestions. Thanks in advance.