"Active" button turning on by itself.

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ejc914

New Member
Aug 5, 2011
2
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Portland
When watching tv the channel will switch to the "active" button screen. It happens at random times.You can hit the guide button and put the channel back to what you were watching, sometimes it will stay, alot of the time it will go right back to the active channel. I've pushed the reset button also unplugged receiver for 15 minutes. I contacted Direct tv and they told me to do the same thing. I know other people have this problem because I have read about it on other forums. I just have not seen anyone with a solution. Has anyone ran across this problem before, if so, do you have any suggestions. Thanks in advance.
 

raoul5788

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That's weird, I've not heard about it before.
 

Jimbo

SatelliteGuys Master
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Jul 14, 2005
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I too have not heard of that one yet ....
I would suggest trying a different remote, also look to se if your remote could be dirty, causing thebutton to stick.

Sent from my Samsung Epic using SatelliteGuys
 

ejc914

New Member
Aug 5, 2011
2
0
Portland
Remote

I have tried a different remote and also blew this remote out with air.The channel will also change with the batteries out of the remote.
 

JerseyMatt

SatelliteGuys Pro
Sep 17, 2010
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Midwest
What's the active button? No seriously I got so sick of accidentally hitting it when going for Pause or Guide and interrupting what I was watching (it dumps the DVR live buffer too) that I took a screwdriver and ripped the button out of all my remotes. One of the most useless features to ever get a dedicated button.
 
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