Alright. I just signed up last night and they already messed up.
I signed up for VOOM last night online and they just sent me this e-mail minutes ago:
First of all, my name is not Daryl Lee. Secondly, I ordered a single receiver VaVaVoom package. Not the Basic_2_Receiver_DBS.
So, appearently, they messed up my e-mail address/account. I guess I need to call them already.
I signed up for VOOM last night online and they just sent me this e-mail minutes ago:
Dear Daryl Lee,
Thank you for your recent purchase from Expert Satellite. Your installation request, Job Number ****-***, has been delivered to INSTALLS inc., our nationwide installation management company.
The local installer information for your installation is as follows:
Company: Adant Wireless Communications
Phone Number: (800) ***-**** (Call this number to confirm an
appointment)
Email Address: *******@aol.com
Per the information we received, you have requested an installation for
a Basic_2_Receiver_DBS.
The standard installation for the technician to complete the job is as
follows:
Mount 18 inch or elliptical satellite antenna on an exterior structure
of home, and align to appropriate satellite(s). Route up to four lines
of up to 125 Ft (per run) of coaxial cable to two receivers using
customer provided multi switch when necessary. Ground satellite antenna and
cable to local/NEC standards. Connect two receivers to existing hard
wired phone jacks using supplied wire in DBS boxes. Program supplied
remote to two TVs. Activate customer selected programming. Provide
instruction to familiarize the customer with the basic use of their system, and
DVR function. Sign and date customers receipt. Report completion on
DOLI.
Any additional work you request or require will be negotiated between
you and the technician. You will pay him directly for any additional
work. Please address any questions with the local office at the time you
confirm your scheduled appointment.
If you have any questions or problems with regard to your order, please
call INSTALLS inc at (800) 344-4856 and reference your Job Number
1605-353. Thank you.
First of all, my name is not Daryl Lee. Secondly, I ordered a single receiver VaVaVoom package. Not the Basic_2_Receiver_DBS.
So, appearently, they messed up my e-mail address/account. I guess I need to call them already.