I did not know that the function of the DVR was to run APPS, this is clearly an add on feature .... I don't know how you can say they are UNRELIABLE by not getting your APPS to work.
IF it doesn't work as a DVR, that's one thing
Holy frijoles Batman! I've never seen the fanboy meter hit 12 before!
The product has an advertised, published feature. One would expect that all of the advertised, published features would pretty much work most if not almost all of the time.
I'd actually prefer it if directv were to make the product just act like a dvr instead of having all the apps, active stuff, 95 combo button options and everything else they try to make it do.
Looks like right now, one of the features of the box stopped working with the latest release. Which they had to push out fast because the last release had a problem in it with some receiver activations because it was inadequately tested. That release was forced out because some guy in marketing decided to tell everyone that DLB was going to be released in July/August and it still wasnt ready at the end of august. By the way, thats the same marketing guy that thinks its a good idea to charge a monthly fee for MRV.
And its far from the first time that directv shot out a firmware release that wasnt adequately tested that caused major problem for the customers. Including the basic dvr feature not working, or the box not even remaining operable for more than a few hours without rebooting.
So lessons learned:
- Dont preannounce features that arent even close to ready
- If you do, dont force out a release to meet your preannouncements
- If you do, make sure its fully tested and operational, and all the piece parts at least work a little bit
