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ASC1 Amazon 3-Year Warranty Question

Discussion in 'C-BAND Satellite Discussion' started by Cosmo Blatz, Jun 8, 2019.

  1. Cosmo Blatz

    Cosmo Blatz Topic Starter SatelliteGuys Pro

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    Who actually does the warranty repairs for the Amazon optional 3-year warranty? Is it Titanium or the company mentioned on Amazon (Asurion, LLC)?
     
  2. Magic Static

    Magic Static FTA Geek
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    Probably works like car insurance. They'll just "total" it and cut you a check. ;) So you are left to fix your own problem of not having a working dish mover anyway.
     
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  3. Cosmo Blatz

    Cosmo Blatz Topic Starter SatelliteGuys Pro

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    That's how it worked for the bad dehumidifier I bought on Amazon. Had to cut off 12" of the plug-end of the power cord, peel off the model number/serial number sticker and send both to the warranty place. Got a full refund.
     
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  4. primestar31

    primestar31 SatelliteGuys Master

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    That's exactly how it works. Though, you are very unlikely to have anything happen to it, that can't be fairly easily repaired. Beyond a direct lightning strike that is, and depending, even that might be repairable. Lightning strikes are magic... You never know what it's going to do, or NOT do.
     
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  5. Cosmo Blatz

    Cosmo Blatz Topic Starter SatelliteGuys Pro

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    I have a 32" TV that was given to me after a lightning strike knocked it out. Turned out to be nothing more that the external 12 volt power supply. I offered to give back the repaired TV, but the family didn't want it. (BTW: Just ordered 4 more vbox relays.)
     
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  6. KE4EST

    KE4EST SatelliteGuys Is My Second Home
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    What is your ASC1 doing to act up? ...or not doing?
     
  7. Cosmo Blatz

    Cosmo Blatz Topic Starter SatelliteGuys Pro

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    KE4EST: I don't own an ASC1. I have two krappy vboxes instead. I was just wondering about the Amazon warranty.
     
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  8. Conway

    Conway SatelliteGuys Family

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    Where do you get the vbox relays? I have one that has sticky relays. I also have a ASC1 as well. Thanks
     
  9. Magic Static

    Magic Static FTA Geek
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  10. Cosmo Blatz

    Cosmo Blatz Topic Starter SatelliteGuys Pro

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    I bought these: 1pcs new SUPERJACK relay SK-PS-S12D DC12V | eBay
    Now, after Magic Static's post, I ordered the relays he mentioned. Thanks Magic!

    Does anyone make sockets for these relays???? That would sure make replacement easier!
     
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  11. Magic Static

    Magic Static FTA Geek
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    No sockets, but there are easier ways of removing them. I have a desoldering station and can't figure out why it took me so long to get one. ;)
    ESD Safe Compact Desoldering Station
     
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  12. Titanium

    Titanium AI6US
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    Never been contacted to repair an Asurion warranty. Does that mean there have been no claims or they don't process repairs? Not sure...
     
  13. FTA4PA

    FTA4PA Satellite Guys Family
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    I have purchased a few of these plans on Amazon, most recently to extend the 1 year manufacturer's warranty of a convection oven to 3 years - only cost me $2.99. Here is a link to the FAQ for the plans. Extended Warranty FAQs | Asurion

    P.S. Never had to use one yet so.... :rolleyes:
     
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  14. KE4EST

    KE4EST SatelliteGuys Is My Second Home
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    Or even with a good manual solder sucker, you could have a relay out cleanly in under a minute!
     
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