ASC1 Amazon 3-Year Warranty Question

Discussion in 'C-BAND Satellite Discussion' started by Cosmo Blatz, Jun 8, 2019.

  1. Cosmo Blatz

    Cosmo Blatz Topic Starter SatelliteGuys Pro

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    Who actually does the warranty repairs for the Amazon optional 3-year warranty? Is it Titanium or the company mentioned on Amazon (Asurion, LLC)?
     
  2. Magic Static

    Magic Static FTA Geek Staff Member HERE TO HELP YOU! Lifetime Supporter

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    Probably works like car insurance. They'll just "total" it and cut you a check. ;) So you are left to fix your own problem of not having a working dish mover anyway.
     
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  3. Cosmo Blatz

    Cosmo Blatz Topic Starter SatelliteGuys Pro

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    That's how it worked for the bad dehumidifier I bought on Amazon. Had to cut off 12" of the plug-end of the power cord, peel off the model number/serial number sticker and send both to the warranty place. Got a full refund.
     
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  4. primestar31

    primestar31 SatelliteGuys Master

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    That's exactly how it works. Though, you are very unlikely to have anything happen to it, that can't be fairly easily repaired. Beyond a direct lightning strike that is, and depending, even that might be repairable. Lightning strikes are magic... You never know what it's going to do, or NOT do.
     
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  5. Cosmo Blatz

    Cosmo Blatz Topic Starter SatelliteGuys Pro

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    I have a 32" TV that was given to me after a lightning strike knocked it out. Turned out to be nothing more that the external 12 volt power supply. I offered to give back the repaired TV, but the family didn't want it. (BTW: Just ordered 4 more vbox relays.)
     
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  6. KE4EST

    KE4EST SatelliteGuys Is My Second Home Staff Member HERE TO HELP YOU!

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    What is your ASC1 doing to act up? ...or not doing?
     
  7. Cosmo Blatz

    Cosmo Blatz Topic Starter SatelliteGuys Pro

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    KE4EST: I don't own an ASC1. I have two krappy vboxes instead. I was just wondering about the Amazon warranty.
     
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  8. Conway

    Conway SatelliteGuys Family

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    Where do you get the vbox relays? I have one that has sticky relays. I also have a ASC1 as well. Thanks
     
  9. Magic Static

    Magic Static FTA Geek Staff Member HERE TO HELP YOU! Lifetime Supporter

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  10. Cosmo Blatz

    Cosmo Blatz Topic Starter SatelliteGuys Pro

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    I bought these: 1pcs new SUPERJACK relay SK-PS-S12D DC12V | eBay
    Now, after Magic Static's post, I ordered the relays he mentioned. Thanks Magic!

    Does anyone make sockets for these relays???? That would sure make replacement easier!
     
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  11. Magic Static

    Magic Static FTA Geek Staff Member HERE TO HELP YOU! Lifetime Supporter

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    No sockets, but there are easier ways of removing them. I have a desoldering station and can't figure out why it took me so long to get one. ;)
    ESD Safe Compact Desoldering Station
     
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  12. Titanium

    Titanium AI6US Lifetime Supporter

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    Never been contacted to repair an Asurion warranty. Does that mean there have been no claims or they don't process repairs? Not sure...
     
  13. FTA4PA

    FTA4PA Satellite Guys Family Lifetime Supporter

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    I have purchased a few of these plans on Amazon, most recently to extend the 1 year manufacturer's warranty of a convection oven to 3 years - only cost me $2.99. Here is a link to the FAQ for the plans. Extended Warranty FAQs | Asurion

    P.S. Never had to use one yet so.... :rolleyes:
     
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  14. KE4EST

    KE4EST SatelliteGuys Is My Second Home Staff Member HERE TO HELP YOU!

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    Or even with a good manual solder sucker, you could have a relay out cleanly in under a minute!
     
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