So I have AT&T and there's a bogo deal on their website for iPhones . Problem is must have directv service to be eligible for it. I asked several reps who all told me I could get the deal because I have DIRECTV now.
Now yesterday was the last day of the promo and I asked again to be sure since I wanted to bring 4 people over. Now I get a different story, I get well sorry you don't qualify since you don't have regular DIRECTV ! . So not only will they not honor the deal even though I have it the chat saved saying I'm eligible for it but it's expired. Here's the kicker , it's still up on their page and they say it's expired now. So if it is TAKE IT DOWN!!!. I have better cell coverage now since leaving T-mobile but this makes me ticked off .
All their loyalty department offered was pushing their unlimited data and basically said oh well they'll be a deal starting tomorrow . If a Rep messed up that's their problem and they should still honor what they told me.
Sent from my iPhone using the SatelliteGuys app!
Now yesterday was the last day of the promo and I asked again to be sure since I wanted to bring 4 people over. Now I get a different story, I get well sorry you don't qualify since you don't have regular DIRECTV ! . So not only will they not honor the deal even though I have it the chat saved saying I'm eligible for it but it's expired. Here's the kicker , it's still up on their page and they say it's expired now. So if it is TAKE IT DOWN!!!. I have better cell coverage now since leaving T-mobile but this makes me ticked off .
All their loyalty department offered was pushing their unlimited data and basically said oh well they'll be a deal starting tomorrow . If a Rep messed up that's their problem and they should still honor what they told me.
Sent from my iPhone using the SatelliteGuys app!
