Backup to remote failed

[navychop]

I did a backup on my upstairs HWS today. No problem. But on the downstairs, it fails. I replaced the batteries. Failed. Reset system, try again. Failed.

What else can I try. BTW I noticed it said there was no backup available, yet I know I've done it before.


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[lucky86]

Unlink and relink the remote

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[navychop]

Thank you.


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[3HaloODST]

Did that work?

 

[ERSanders]

On my 722k's I had to place the remote directly on the IR window of the receiver to get it to synch. I do not have that problem with the Hoppers.

 

[navychop]

Yes.


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[3HaloODST]

On my 722k's I had to place the remote directly on the IR window of the receiver to get it to synch. I do not have that problem with the Hoppers.

My 722k can synch from the coffee table 8 feet away.

Yes.


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Good.


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[charlesrshell]

Unlink and relink the remote

Couple of days ago I tried to backup a new remote control from my garage to the its paired HWS in my Great room. Kept failing so I brought the remote inside to the HWS location and it still failed with the remote only about two feet from the antenna. So took the remote back to my garage where it belongs and said the hell with it since I have seven other remotes that are paired to that Hopper and they all have recent backup dates. Next day I checked the garage remote and it had backed up by the auto backup system. Go figure. Next time I have a remote that is being stubborn with the backup wizard I will try to un-pair and then pair the remote. Good tip lucky86.

 

[dukiebluedoc]

Could someone post a link to info re how to backup remotes?
I can not find it in the Hopper manual and my upgrade installer had no clue how to do it.
TIA
Caroline

 

[charlesrshell]

Could someone post a link to info re how to backup remotes?
I can not find it in the Hopper manual and my upgrade installer had no clue how to do it.
TIA
Caroline

Here is the manual way in the remote control guide. Check out page 3 and 4. http://www.mydish.com/support/filestream.ashx?ID=2846&WT.svl=pagecontent The backup wizard runs automatically about once a week. Check and see if you have a recent backup date in the System Wizard. (Yellow - 9 - 5).

 

[dukiebluedoc]

Thanks!
Somehow I never acquired the guide for the Hopper remote...
Caroline

 

[charlesrshell]

Thanks!
Somehow I never acquired the guide for the Hopper remote...
Caroline

You are welcome. If you need a more detailed guide for your Hopper go to mydish.com, click on Support, select Manuals, and download whatever you wish.
http://www.mydish.com/support/?WT.svl=main-nav