Blank incoming call

[mloiterman]

My two D10 boxes keep showing blank Incoming Call caller ID boxes.

They're coming at random times when nobody would be calling like right now at 12:43 in the AM.

It's about -4 F here in Chicago so I thought that might have something to do with it, as this has only started to happen with the recent freeze.

Anyone have any idea how to stop this? It appears to be just on the two D10 boxes. I also have a Samsung HD box and a DirecTivo that do not show this problem. I am quite sure that nobody is calling me.

My phone lines are working fine too.

 

[Jimbo]

My two D10 boxes keep showing blank Incoming Call caller ID boxes.

They're coming at random times when nobody would be calling like right now at 12:43 in the AM.

It's about -4 F here in Chicago so I thought that might have something to do with it, as this has only started to happen with the recent freeze.

Anyone have any idea how to stop this? It appears to be just on the two D10 boxes. I also have a Samsung HD box and a DirecTivo that do not show this problem. I am quite sure that nobody is calling me.

My phone lines are working fine too.

If you are concerned about this, have the phone company run a test on your line, possib;e that your line is crossed with another, causing you to only get half of the info coming into your reciever ....
Phone can be crossed and you not notice it on your phone.

On the other hand, maybe it's a glitch in that model rec. your using.
See if it continues happening.
Every once in a while, my H-10, will give me an error when the phone rings, telling me that I need to sign up for the caller id service thru the phone company, that I have had all along.

Jimbo

 

[moonman]

I think I read somewhere, that this is a "bug" with this receiver, as it pertains
to "out of area" or "unknown" calls. The box does'nt know how to display this.
I don't know if a software fix is available or not.

 

[bonez1978]

The D10 and R15 receivers have a caller id issue. The issue may even cause the receiver to turn on and off. It is recommended that the feature be turned off until the new software update is downloaded.

 

[mloiterman]

Under System Info it says:

"Past Upgrade: 0X1027 Mon 12/5 at 4:14a"

which is about when it started. So is this the version with the buggy CID? If so, anyone have any idea when this will be fixed?

It's not the end of the world if I have to turn it off, but it would be nice if it worked correctly.