Man, am I glad I was too late to sign up for the testing group. I wanted to be a part of it to make sure Dish knew about all of the problems with the 522 that their CSRs don't seem to know anything about. After reading about all of the problems the testing group is having I'm glad I missed the boat.
Also good to know that the $4.99 monthly charge for, suposedly, not having the receiver connected to the phone line is not confined to my account. It took several phone calls over a couple of months to get them to take the charges off my account. They always insisted that the receiver wasn't able to connect to the phone line and that was why I was being charged. The funny thing is they even admited that my receiver did indeed connect during the month but still insisted that there must be something wrong with the phone connection. I pointed out the following facts that prove there is nothing wrong with the phone connection:
*Phone line diagnostics screen verified that the phone is connected and working.
*Logs indicate that the receiver has connected since the last time I was charged the $4.99 fee (the fee was supposed to be taken off the next time it connected).
*Can use the customer service feature without problem.
*Caller ID works (most of the time).
*I don't get any nag messages telling me to connect the receiver to the phone line.
After all this they still wanted to send someone out to make sure it was properly grounded
I finally convinced one of the CSRs to manually change the flag on my account so it wouldn't keep billing me. I also told her that the problem is probably on their end since all tests indicate that all is well on my end. You would think that since they are obviosly having an increase in the amount of people suddenly being charged the fee they would investigate, but noooooo, it must be that all of these customers suddenly disconnected their receivers from the phone line.