This is what happens to me. I came back to DISH about two months ago and have the Top 200 without locals and of course am under a two year commitment. I thought it would be interesting to add locals, at least for a month (hopefully could drop them if disappointed). I am getting a signal of about 65 on both 110 and 119.Actually, I can't seem to add the locals back to my account to check right now - when I go to add it and I submit the changes, it shows that I have added 1802 local channels (the whole country) and nothing happens. Something must be wrong with their website.![]()
I have tried three times over the past week to add locals through the MY Dish web site (on the computer). I get a quote of how much the bill will go up and then hit "submit changes". I then see on the screen, "check out these sweet 1800 channels". I wish! Nothing ever happens. I have done a "update guide" and "reset receiver" through diagnostics/ tools and even unplugged the Hopper for half an hour.
I also think it would be standard practice to send an email when a customer makes a programming change, but I have received none. I guess I don't feel it is worth having to call or chat and am writing it off as "sour grapes" but am still curious as to what may be wrong.
Since I am under a contract, am I forbidden from making any programming changes, or woiuld I loose my "new customer" promotions if I were to add and then delete locals? It would all be useful information for anyone in such a situation.
. called dish and explained the situation to the rep in tech support it was up and running in 15 mins