see, i don't have a phone line hooked up because i have vonage and the installer would not hook either my hr20 or h20 to the router. i have later been told this is a no-no.
would that make a difference? i was able to watch it live. but i didn't try to record it a second time!
It might.
Vonage is a problem for a lot of things. My home security informed me that most security products don't work through Vonage. The state of Texas has a law forbidding security applications with 911-ability from being connected to Vonage. This is not VoIP in-general, just Vonage and its specific VoIP implementation.
I currently have my HR20, H20, and home security all connected through AT&T CallVantage (VoIP) using RoadRunner broadband. Both H20 and HR20 use wireless phone line extenders, not hard-wires.
You could try to connect it yourself, or you could consider a different VoIP provider.