Cancellation? Renewal? What to expect....

[Duraduk]

Dish customer for 20+ years. I was paying $112. a month for 120+, hopper, locals and a wally. They just went up to $141.99 plus tax. I am trying Hulu LIve which includes Disney and ESPN for $99.99 + tax. Interface is clunky. I was on a two year loyalty contract with Dish. What should I expect going into renewal negotiations. I have copy of existing customer premier savings offer where I would pay $106.99 plus tax for the same package I have now. I also have 5 numbers for customer loyalty. What is the current number for someone in USA to call and what should I expect.

 

[tanman]

888-496-1260 is loyalty/retention. I really can't speak to what they will offer as I have a different package and equipment.
Also- at one point I got the feeling deals can vary month to month-that would be a good question for someone in the know(I mean someone who works for Dish not us).
For sure you should get a DVR fee of $10 not $15.

 

[ewindowman]

You can ask for a one year loyalty contract. They range in discounts 50 dollars off per month I believe 40-50 is the most common discount. You have to agree to a 1 year contract.

 

[Duraduk]

I just got off the phone with Dish. They offered me the premier renewal package which came to $114.78 with 120+, hopper, locals, and wally. They threw in a Hopper 3 upgrade with free install and free netflix for two years. I can't complain. My previous total was $112.41 for two years. The rep. was helpful and suggested the Premier package and I negotiated the Hopper upgrade and Netflix. It was a very easy process. Now to cancel Hulu.............Thanks for all the responses and Happy New Year.

 

[scoob83]

I just got off the phone with Dish. They offered me the premier renewal package which came to $114.78 with 120+, hopper, locals, and wally. They threw in a Hopper 3 upgrade with free install and free netflix for two years. I can't complain. My previous total was $112.41 for two years. The rep. was helpful and suggested the Premier package and I negotiated the Hopper upgrade and Netflix. It was a very easy process. Now to cancel Hulu.............Thanks for all the responses and Happy New Year.

1 year or 2 year agreement?


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[dishrich]

1 year or 2 year agreement?

I'm sure with the 2-years free Netflix, it's also a 2-year agreement

 

[John2021]

I'm sure with the 2-years free Netflix, it's also a 2-year agreement

they gave us free netflix for two years but it's ad supported and no contract. but were still new customers. they offer us some kind of deals when we call in. i am thinking there hoping that we forget the offers so they can bill us for em

 

[John2021]

1 year or 2 year agreement?


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i think it would be a two year if they got the hopper 3 upgrade. as dish has told us fleesing boxes is a 2 year contract even for the fleesed joeys

 

[scoob83]

I'm sure with the 2-years free Netflix, it's also a 2-year agreement

Last year Dish only would offer up a 1 year agreement (and no Netflix). It's about time for me to call for a new agreement and want to see what I am in for. If no 2 year agreement, this might be the end of Dish for me. I'm sick of calling all these companies for better rates constantly.


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