Cancelling Spectrum Internet

Jimc999

Thread Starter
New Member
Feb 20, 2018
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NC
Spectrum internet is 65.00 a month. If I cancel, how long do I have to wait before I can sign up again and get the new customer price of 39.00 for 12 months?
 

primestar31

SatelliteGuys Master
Mar 15, 2005
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Beta Omicron Delta III
Spectrum internet is 65.00 a month. If I cancel, how long do I have to wait before I can sign up again and get the new customer price of 39.00 for 12 months?
With their cable tv, you must be disconnected for a minimum of 1 full month. I'd assume it's the same with internet.

After that month ends, they will be calling you on your phone that's listed with them at least 3 times a day up to 9pm local, 6 days a week with new offers. They will not leave messages, and they will not stop if you never pick up. They will rotate between multiple Charter phone numbers in the hope you won't have one of them on caller id, and will be tricked into picking up. The longer you wait to bite, the better the offers get.
 
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ncted

SatelliteGuys Pro
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Jul 4, 2004
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Durham, NC
With their cable tv, you must be disconnected for a minimum of 1 full month. I'd assume it's the same with internet.

After that month ends, they will be calling you on your phone that's listed with them at least 3 times a day up to 9pm local, 6 days a week with new offers. They will not leave messages, and they will not stop if you never pick up. They will rotate between multiple Charter phone numbers in the hope you won't have one of them on caller id, and will be tricked into picking up. The longer you wait to bite, the better the offers get.
And you will get several USPS mailings per week.
 

Pepper

DVR Addict~Mad Scientist
Supporting Founder
Mar 16, 2004
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Satsuma, AL
I guess it's a game they play. I wonder what your chances would be if you called in to cancel and told them, "look, I know that in one month you'll be calling and mailing me with better offers, let's just cut all of that out and give me a discount, okay?"
 
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navychop

Member of the Month - July 2014!
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Jul 20, 2005
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Cox keeps mailing me to come back to them for Internet. They know I’m in a FiOS area, and that’s who I left them for.

Do they REALLY think ANYBODY is going to leave FiOS for Cox Cable?
 

Jimc999

Thread Starter
New Member
Feb 20, 2018
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NC
I have an unlimited 20.00 a month mobley hotspot I could use for a while. I get about 30 megs download speed with it.
 

JamesJ

AKA Stuart628
Supporting Founder
Jul 21, 2004
8,129
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Akron (Cleveland), Oh
I play the game all the time, not just for internet, but I disconnect for a month and then get a triple play for 120....it works the best for the wife and kids needs.
 

Jimc999

Thread Starter
New Member
Feb 20, 2018
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NC
I canceled Spectrum internet today. They tried to get me to bundle but wouldn't budge on the 65.00 price. I'll use my 20.00 unlimited mobley plan for now.
 

sxmfan2018

SatelliteGuys Guru
Aug 30, 2018
123
66
los angeles
i signed up for verizons 5G home broadband internet this morning. i called them and asked them what they were planning to do for customers that are planning on cutting the cord and going to verizons 5G internets. low and behold they would not budge on pricing hell hell i could not even get 2 seconds of HBO out of them. they didn't care that i would be canceling out everything!!!
 

primestar31

SatelliteGuys Master
Mar 15, 2005
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i signed up for verizons 5G home broadband internet this morning. i called them and asked them what they were planning to do for customers that are planning on cutting the cord and going to verizons 5G internets. low and behold they would not budge on pricing hell hell i could not even get 2 seconds of HBO out of them. they didn't care that i would be canceling out everything!!!
Your mistake was calling. If you go into the local Charter/Spectrum office however, they'll usually deal. It's hard to turn you down when you are standing there face to face.
 

sxmfan2018

SatelliteGuys Guru
Aug 30, 2018
123
66
los angeles
Your mistake was calling. If you go into the local Charter/Spectrum office however, they'll usually deal. It's hard to turn you down when you are standing there face to face.
thanks for the heads up i'll have to try that!!! the seat warmers over the phone don't care hell it took me two months to get a tuning adapter and i still have the wrong one slaps forehead lol
 

sxmfan2018

SatelliteGuys Guru
Aug 30, 2018
123
66
los angeles
one guy was nice and admitted that they could not even come close to verizons deal on there 5G home internet as i will be getting the first 3 months free then after it's 50.00 since i pay for verizon.
 

NYDutch

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Pub Member / Supporter
Dec 28, 2013
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Where our wheels go
We have a grandfathered "Senior Access" (Hmmm, that seems appropriate) unlimited 30 Mbps plan at our NY cottage with Spectrum that was carried over from TWC. At $15/mo, I'm hoping it will hold up through whatever changes are coming with the NY PSC telling Spectrum to get out of the state.
 

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