Can't Log In To DirecTV iPad App After Changing Account Password

[Captain Spaulding]

After changing my DirecTV account password, I am no longer able to log in to the DirecTV App on my iPad. It says "Incorrect email/password combination" when I try to log in. I called DirecTV. They passed me around to three different people, none of whom had an answer other than to change my password again and then try it. Changing the password again didn't help. Does anyone have any ideas on how to fix this? Thanks!

 

[kattheaunt]

Try uninstalling and reinstalling the app.

Sent from my iPad using SatelliteGuys

 

[Captain Spaulding]

OK. I figured out a convoluted way to fix my problem. First, I deleted the DirecTV app from my iPad. Then I did an iCloud backup of everything. I then erased my iPad's contents and restored it from a previous, two month old backup. When I clicked on the DirecTV app, it then worked fine!