I just upgraded from HR24 to HR44 with a mini Genie for the BR. A DirecTV Tech did the upgrade a few days ago . The ethernet is connected to the Whole House System through a Connected Home Adapter . Ethernet is via Cat 6 cable from my Linksys E4200 Router via a switch . HR44 is accessing the Internet ie I can access youtube , pandora etc.
I have the following problems:
a)When I try to view Live TV from my laptop, the app keeps checking for a connection .
b) When I tried to view photos using HR44 Menu/Other/Photos and Music, HR44 cannot connect to the computers and media servers even though they are listed.
I checked HR44 network status and it shows Ethernet not connected . But how can this be if I can access Youtube in HR44? When I press on the "Dash" button on the Remote it says Intenet connected .
It seems to me that although I get internet access ,HR 44 is not connected to my home network . All other computers, laptops , etc are in Workgroup . Yes I am running Win8.1 and Win 7 OS .
In Windows Explorer , HR 44 is listed under Other Devices like Roku, WDTV Live, Panasonic TV etc
I have not rebooted the HR44 since installation a few days ago because it takes quite a long time to repopulate the Guide and Apps. I have also not tried to power cycle the Connected home adapter
What can I do to fix this situation ? ie how can I get HR44 to recognize my Home Network ?
Suggestions please ?
Should I get the DirecTV tech back up here since since this is less than a week since upgrade.
I have the following problems:
a)When I try to view Live TV from my laptop, the app keeps checking for a connection .
b) When I tried to view photos using HR44 Menu/Other/Photos and Music, HR44 cannot connect to the computers and media servers even though they are listed.
I checked HR44 network status and it shows Ethernet not connected . But how can this be if I can access Youtube in HR44? When I press on the "Dash" button on the Remote it says Intenet connected .
It seems to me that although I get internet access ,HR 44 is not connected to my home network . All other computers, laptops , etc are in Workgroup . Yes I am running Win8.1 and Win 7 OS .
In Windows Explorer , HR 44 is listed under Other Devices like Roku, WDTV Live, Panasonic TV etc
I have not rebooted the HR44 since installation a few days ago because it takes quite a long time to repopulate the Guide and Apps. I have also not tried to power cycle the Connected home adapter
What can I do to fix this situation ? ie how can I get HR44 to recognize my Home Network ?
Suggestions please ?
Should I get the DirecTV tech back up here since since this is less than a week since upgrade.