I just checked mine, when I went to the channel, the blue box was not there, but once I hit a up/down or side to side button it showed up ... gave it a second and was able to move to different boxes.I can not get the blue box to appear on channel 720 on either of my genie receivers. Therefore I can not listen to the game that I want. CSR was of little help. Any suggestions ? the main receiver works fine.
Tried all of the above and spent 30 minutes in a chat with support. No help. They are sending 2 new genies. I don’t think that is going to solve the problem. Really p****es me off. That is what I like best about that channel.
I didn't realize you were trying to use the mix channel to watch all of the games, that wasn't clear by your first post. I have noticed the same issue but it returns to normal eventually.That would defeat the whole purpose of watching that channel. I can watch multiple games and pick which to listen to the audio.