Added a ViP211 on my account.
What a lovely surprise to get my bill with a $59.95 charge for a "Dish Upgrade".
Called CSR to raise hell - they looked for the "documentation" from the installer and could not find any - imagine that as I have never had E* supply me 1 cent in equipment - much less ever seen an installer.
They finally took the charge off the bill - or so they say - but this is about the 4th problem in 4 months I have seen with E* and their billing - the worst being their charge for NHL Center Ice 4 times on the same bill.
What a lovely surprise to get my bill with a $59.95 charge for a "Dish Upgrade".
Called CSR to raise hell - they looked for the "documentation" from the installer and could not find any - imagine that as I have never had E* supply me 1 cent in equipment - much less ever seen an installer.
They finally took the charge off the bill - or so they say - but this is about the 4th problem in 4 months I have seen with E* and their billing - the worst being their charge for NHL Center Ice 4 times on the same bill.