Comcast/xfinity question

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thechaz05

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Oct 26, 2011
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Irwin
I have comcast internet blast package. In my area that is 30mbps. I had been hearing commercials stating soon comcast will be doubling that speed at no cost. Erl I just noticed today they sent me an email telling me that as of 8/1 it took place and said I have to reset my modem to get it to start working. I did that and I have noticed no change at all in my speeds. I waited for 2 hours trying to do a chat with their tech support and nobody came on. Anyone have any insight? My modem is a 3.0, which I am to understand is needed so I should be good.

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