Complete signal loss in and out

[bodysuit man]

I'm getting either partial or complete signal loss on and off all the time. Just had a new receiver installed a week ago and it seemed to work okay for a few days. Now, I can go to the Point Dish screen and in a five minute window it goes from around 50 to 125 to 0, back and forth, unpredictably. What gives?

 

[JSheridan]

Sounds like it's possible your LNB is drifting or you have a cable or connector problem. Good luck and Welcome to Satelliteguys.

 

[jsz1002]

Mine has been doing the same sporadically on only a few channels for about 2 weeks.

Sent from my SAMSUNG-SM-N910A using Tapatalk

 

[bodysuit man]

Sounds like it's possible your LNB is drifting or you have a cable or connector problem. Good luck and Welcome to Satelliteguys.

You think I need a new dish then? This one is several years old, maybe seven or eight iirc. I guess only a technician could test this?

 

[Bobby]

Not the dish itself, the lnb attached to it...

 

[sam_gordon]

Since it's only a week old, I'd contact Dish (or whoever did your installation). It's something THEY should "make right".

 

[WildBill]

You didn't say what models of old and new receivers were swapped out. Some newer receivers require a better grade cable and connectors than older ones. I had an old barrel connector cause this problem after an upgrade once. Corroded or loose connections as well as cuts in the cable can also be to blame. As mentioned above, if the cabling is good, the lnb should be checked. The dish itself should not be a problem unless it has been knocked out of alignment somehow.

 

[ChadT41]

Maybe someone can answer this. Can the DPH LNB handle SD receivers such as the 625. I'm not asking for any other reason than to just know.

 

[bodysuit man]

A tech came by today and tested the LNB, it was fine. It turned out to be a cable! I was surprised it was a pretty easy and quick fix. Thanks for the help guys.

 

[sam_gordon]

Maybe someone can answer this. Can the DPH LNB handle SD receivers such as the 625. I'm not asking for any other reason than to just know.

Why does the LNB type matter to the receiver? The LNB is simply passing frequencies.

 

[ChadT41]

Just thinking if the hybrid lnb will do things like a diplexor.