Here is the situation. I have a Dish 500, DPP Twin LNBF with a 522 and a 311 reciever through SBC/Dish Network in River Falls, WI. Since being activated on June 29th I have had 4 times when I lost my signal during a rain storm, 3 of the occasions for over 30 minutes. I understand that sometimes heavy moisture clouds can cause signal loss but I would hope that this is an excessive amount of down time???? On a normal day here are my signal numbers from my 522:
Sat 110- Trans 11: 93, Trans 12: 90
Sat 119- Trans 11: 100, Trans 12: 99
My 311 has numbers that are all in the 100's to 110's. I have some trees below where the dish is pointed that might cause problems in about 10 years but otherwise my LOS is fine.
I have checked all of my connections and had to redo some of them, as I had a less than stellar install. I actually found a compression fitting that wasn't compressed on my grounding block! Also, I repeaked my dish to get my signal numbers higher by about 4 numbers.
I have called SBC/Dish Network CS and they just keep telling me that my signal numbers are good and sometimes weather causes you to lose your signal. Can anybody offer any help that will keep me as a Dish customer?
Right now I will try to get by with this setup for 90 days until I can get a dump the dish promotion from Comcast cable. I had service with them for 5 years prior to this and received great service. I switched to try to save a little $$, I guess sometimes it is money well spent!
Sat 110- Trans 11: 93, Trans 12: 90
Sat 119- Trans 11: 100, Trans 12: 99
My 311 has numbers that are all in the 100's to 110's. I have some trees below where the dish is pointed that might cause problems in about 10 years but otherwise my LOS is fine.
I have checked all of my connections and had to redo some of them, as I had a less than stellar install. I actually found a compression fitting that wasn't compressed on my grounding block! Also, I repeaked my dish to get my signal numbers higher by about 4 numbers.
I have called SBC/Dish Network CS and they just keep telling me that my signal numbers are good and sometimes weather causes you to lose your signal. Can anybody offer any help that will keep me as a Dish customer?
Right now I will try to get by with this setup for 90 days until I can get a dump the dish promotion from Comcast cable. I had service with them for 5 years prior to this and received great service. I switched to try to save a little $$, I guess sometimes it is money well spent!