I can't get NHL Center Ice when I'm on the road using the DirecTV app. I DO subscribe to it, although the window I get when trying to access it tells me I DON'T subscribe to it. I get all the other channels. The person I'm on the phone with can barely speak English, doesn't seem to know what I'm talking about, and so far is NO HELP AT ALL. Can we get somebody in the western hemisphere to help us? I'm on hold and she's looking for help; how's THAT for customer service! Does anybody else have this problem with MLB, NFL, or NBA? I'm wondering if it's some kind of licensing deal?