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Suspending account advise

Discussion in 'DIRECTV Support Forum' started by bobtet, Oct 11, 2018.

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  1. bobtet

    bobtet Topic Starter SatelliteGuys Family
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    I plan to suspend my D* account next week.
    My commitment end date is Aug of 2019. If i stay suspended for 6 mo will the commitment date change?

    If i were to cancel now my ETF would be about $150.00, but if i just suspend for six mos and the end date don't change i will only owe about $60.00.
     
  2. texasbrit

    texasbrit SatelliteGuys Pro
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    While your account is suspended you commitment end date will extend as well. So if you suspend for 6 monthds your ETF will still be $160.
    How could it be any other way?
     
    whitewolf8214, Jimbo and bobtet like this.
  3. bobtet

    bobtet Topic Starter SatelliteGuys Family
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    TKS FOR THE ANSWER
     
  4. Claude Greiner

    Claude Greiner SatelliteGuys Master
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    It still extends the agreement.

    The key is finding a package less than the cancellation fee.

    For example Dish used to let customers downgrade to the $9.99 welcome pack.

    The welcome pack was cheaper than paying the $17.50 or $20 per month cancellation fee.
     
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