- Jul 15, 2011
Which department at DirecTV handles local channel assignment? And how can I contact them? I used to receive Atlanta locals using a separate service address. I upgraded to HD in May and in July, my locals were switched due to FCC rezoning my zip code. I begin to receive Columbus, GA locals. I spoke with a rep from ATT and turned in a change of service address with a zip code that should allow me to again receive Atlanta channels. When I inquired about switching my locals, the rep said I should automatically have the Atlanta channels based on my new address. Doesn't this have to be programmed from one of their offices? I know I can get the Atlanta channels from my "service" address because I had them before. Even with the new HD equipment upgrade. Any help would be greatly appreciated.