DIRT strikes again!!

[thamac]

Just wanted to share my recent experience with the Dish Internet Response Team (DIRT).

So there it was about 10 minutes until the NFL Sunday kickoff and it hits me....I forgot to subscribe to multisports/redzone. I meant to do it earlier this week but the procrastinator in me let it slide.
I scramble to get online and set up a chat with customer service on mydish.com. Well low and behold there was over a 20 minute wait for a chat session. I thought maybe I'll try calling but knew better than that.

My next thought (which should have been my first) was to come here and see if one of our DIRT team members was online...sure enough they were.
To make a long story short I pm'd MikeH and he responded back with a quickness. After a few message exchanges Mike had me hooked up and watching Redzone just in time for kickoff. I was a happy boy!!

Thank you MikeH, Scott and Satelliteguys for providing such a great site and service!

 

[navychop]

And on behalf of Dish, Thank You for your money.

 

[thamac]

And on behalf of Dish, Thank You for your money.

And money well spent, especially when I get a free promo offer.

 

[KAB]

I hope the daily dozens of people who will CALL Dish, read this thread before they do.

 

[r10fret]

Could have ordered on their website, on the screen it tells you to visit http://mydish.com/nfl to order which takes you to

http://www.mydish.com/redirects/promotion/redzone/

also shown at

http://www.mydish.com/upgrades/sports/

Or are none of these pages actually working?

Multi-Sport w/Redzone $11.00 checkbox also available (not grayed out) with qualifying package under programming / a la carte once you log on to your account.

 

[freemen]

MikeH and TommyF

MikeH got my tailgater 211K set up pretty quickly today as well. TommyF has also been quick to get back to me. Very impressed.

 

[thamac]

Could have ordered on their website, on the screen it tells you to visit http://mydish.com/nfl to order which takes you to

http://www.mydish.com/redirects/promotion/redzone/

also shown at

http://www.mydish.com/upgrades/sports/

Or are none of these pages actually working?

Multi-Sport w/Redzone $11.00 checkbox also available (not grayed out) with qualifying package under programming / a la carte once you log on to your account.

Yeah that's what I did first. I was looking for the promo deal and couldn't find any for the sports pack in my offers or when adding it to my programming. That's why I contacted DIRT and was able to get the promo pricing.