Dish 55 free movie rental

[TomT127]

Signed up for the Dish 55 offer. Only real savings is one free move rental a month. Do they send a special code for the free move or can I trust them to apply credit at the end of the billing cycle?

 

[dennispap]

Signed up for the Dish 55 offer. Only real savings is one free move rental a month. Do they send a special code for the free move or can I trust them to apply credit at the end of the billing cycle?

go into your account , then "my rental certificates". It would probably be in there.

 

[DISH Support]

Signed up for the Dish 55 offer. Only real savings is one free move rental a month. Do they send a special code for the free move or can I trust them to apply credit at the end of the billing cycle?

Great question, I'm glad you asked. Movie rental certificates will be deposited into your accounts (and available on the My Rental Certificates page) at the beginning of your billing cycle, and they will expire 30 days later. Standard redemption instructions apply, which can be found here: How to Use DISH Movie Rental Certificates | MyDISH | DISH Customer Support

- Phoenix

 

[TomT127]

Not seeing a certificate. Guess I have to wait for the next billing cycle for it to appear. I'm billed through my phone company Windstream, not directly through Dish. Hope that's not going to be a problem.
I probably need to cancel the service through Windstream. They used to give me a bundle deal but have gone over to the dark side and only offer bundles now with Direct TV.

 

[TheKrell]

I probably need to cancel the service through Windstream.

Careful you don't lose a bunch of stuff, such as access to your EHD. Cancelling your service and restarting it will do that.

 

[DISH Support]

Not seeing a certificate. Guess I have to wait for the next billing cycle for it to appear. I'm billed through my phone company Windstream, not directly through Dish. Hope that's not going to be a problem.
Thanks

If you can chat in with us we can take a look at your account to see if a certificate was added. Being bundled shouldn't make a difference, since there's still a bill generation date on our side before it's sent over to the partner. Anyway, you can chat in here so we can look at your account: Direct Chat

- Phoenix

 

[TomT127]

Careful you don't lose a bunch of stuff, such as access to your EHD. Cancelling your service and restarting it will do that.

Already lost my EHD after last software update. So far not able to get back. Dish has been no help.

 

[TheKrell]

Already lost my EHD after last software update. So far not able to get back. Dish has been no help.

Well that sucks! Why do you blame the software update? Did you post about this event elsewhere in the forum? Perhaps we could give you some ideas for recovery.

 

[Claude Greiner]

That’s pretty cool they give a free PPV certificate.

I don’t think I have ordered a PPV in years

 

[HipKat]

That’s pretty cool they give a free PPV certificate.

I don’t think I have ordered a PPV in years

I be t the reason they do it is to generate some interest in PPV

 

[TomT127]

Well that sucks! Why do you blame the software update? Did you post about this event elsewhere in the forum? Perhaps we could give you some ideas for recovery.

Yes I have posted about this already. It was working fine until after the big update end of July. I plugged it into my computer and it recognized it as a drive so I believe it's working. Of course it not formatted in a way for Windows to be able to read.
I have chatted and been on the phone with different Dish techs and none have been able to help me. One did say this was a known issue.
EHD issue

 

[Bobby]

That’s pretty cool they give a free PPV certificate.

I don’t think I have ordered a PPV in years

Of course you haven't. You've not been a Dish customer for years!

 

[TomT127]

Got my certificate. They waited until my OTA was installed to issue it. Forgot how frustrating ordering PPV movies from Dish are. You have to know exactly when the movie will start and be ready. They don't bother to send out a message stating your movie will be starting min so many seconds. They can do that with favorite sports events, don't know why they can't do that with PPV. I missed the first showing. Had to wait another 2 hours for another.