Dish anywhere not working with my Hopper 3 (1 Viewer)

jmagill

Thread Starter
SatelliteGuys Family
Dec 10, 2006
37
1
Logging in to dish anywhere and all I see is a hopper serial #. Any ideas? It does not show connected.
 

xfoneguy

SatelliteGuys Pro
Sep 25, 2008
1,293
362
Duvall, WA
Logging in to dish anywhere and all I see is a hopper serial #. Any ideas? It does not show connected.
(There is at least one other thread for the same topic) I'm having the same problem. Phones and tablets all seem to work but not PC. I've tried everything I can think of. I'm going to give it another day or 2 - maybe it will shake itself out.
 
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kwindrem

SatelliteGuys Pro
May 5, 2006
644
127
(There is at least one other thread for the same topic) I'm having the same problem. Phones and tablets all seem to work but not PC. I've tried everything I can think of. I'm going to give it another day or 2 - maybe it will shake itself out.
DishAnywhere is extremely flakey and not recognizing a receiver swap it one of the issues I've seen before. I've tried logging out, deleting browser cache and cookies without any help. Eventually DishAnywhere will (hopefully) recognize your new receiver.

Other issues I (and others) have had:

DVR content from before I acquired the receiver (a replacement that was obviously a refurb from another customer).

Guide showing locals from a different market (same as above).

Guide times off by one hour.

Failure to connect to your receiver, just spinning forever.

I've discussed these issues with Dish and all they can say is they are working on the problem but it is likely to take MONTHS to fix them. That was the case with the stale DVR content issue -- 3 months IIRC.

It sure seems like Dish wants to kill the PC/web version of DishAnywhere and force everyone to use the smart phone and tablet apps.
 

xfoneguy

SatelliteGuys Pro
Sep 25, 2008
1,293
362
Duvall, WA
DishAnywhere is extremely flakey and not recognizing a receiver swap it one of the issues I've seen before. I've tried logging out, deleting browser cache and cookies without any help. Eventually DishAnywhere will (hopefully) recognize your new receiver.

Other issues I (and others) have had:

DVR content from before I acquired the receiver (a replacement that was obviously a refurb from another customer).

Guide showing locals from a different market (same as above).

Guide times off by one hour.

Failure to connect to your receiver, just spinning forever.

I've discussed these issues with Dish and all they can say is they are working on the problem but it is likely to take MONTHS to fix them. That was the case with the stale DVR content issue -- 3 months IIRC.

It sure seems like Dish wants to kill the PC/web version of DishAnywhere and force everyone to use the smart phone and tablet apps.
Got it! Finally.... I'm not sure exactly where the problem was because I was having other significant issues with my Windows 10 installation. I finally decided last night to bite the bullet and do a reinstall. When I first ran dishanywhere.com on both IE and Chrome, they downloaded newer sling add-ons and plug-ins. I also had to allow the app through my firewall. Bottom line: It still doesnt work on Chrome, but now it does show that the Hopper is online (green "light" bottom left of screen is on) and gives me an "internal error". Internet Explorer on the other hand seems to be working fine. So was it my Windows or was that just a coincidence and it was time that finally was on my side? Not sure, but at least it works.
 

bookworm370

SatelliteGuys Pro
Pub Member / Supporter
Jul 11, 2009
749
258
Columbus, Ohio
Mine still doesn't work on Firefox, IE, Safari or Chrome. Only shows the receiver ID at the bottom and gray and not the receiver name. But I'm being patient.
 

stimpson

Miller Lite Tester
Oct 2, 2006
4,701
46
Benton, Arkansas
I posted about this in the Hopper Problems thread, but I'll add it to this one as well.

Here's the history. H3 setup got installed last Sunday afternoon. All went very good, and it took the normal day or two for the all the guide, and VOD info to fill in. I noticed yesterday only a few of my recordings are showing up in both the iPhone, and iPad Dish Anywhere app. Thought all should be updated, and caught up by now. So I jumped on the iMac, and went to dishanywhere.com. All the recordings show up there. Since then I have logged out/in of the app on both iPhone/iPad, deleted and reinstalled the app with no help. Initially only two of my shows recordings would show up in the IOS app. Now it has dropped one of them. Sometimes when I open the app, select DVR, a;; the recordings will show for a second or two, then revert back to only shown one or two. Pics attached.


Screen Shot 2016-02-06 at 3.27.58 PM.png
IMG_9307.png
 

evilsofa

SatelliteGuys Family
Apr 12, 2015
78
15
Atlanta, Ga
You might have too much Seinfeld, On a lighter note I am seeing the same issues however more shows up ever 12 hours or so, so I believe its just a refresh issue on Dish'es back end systems.
 

stimpson

Miller Lite Tester
Oct 2, 2006
4,701
46
Benton, Arkansas
You might have too much Seinfeld, On a lighter note I am seeing the same issues however more shows up ever 12 hours or so, so I believe its just a refresh issue on Dish'es back end systems.
I actually had two sets of recordings earlier in the week. Billions & Seinfeld. At one point Seinfeld was up to 25 recordings.
 

THE5RIVERS

SatelliteGuys Guru
Sep 8, 2009
140
46
California
My dish anywhere app is working great on iPad. I loaded it and after a refresh my new h3 showed up and I was able to watch live tv. Haven't tried to transfer any recordings yet though.
 

loubon

SatelliteGuys Pro
Pub Member / Supporter
Oct 30, 2010
316
56
New Jersey
Works fine on my iPad and iPhone. Doesn't work on the PC (shows the receiver serial # but just hangs). Not sure if this is a Windows 10 issue as I can't recall using it on the PC after installing Windows 10 even when I had my 2 HWS.
 

xfoneguy

SatelliteGuys Pro
Sep 25, 2008
1,293
362
Duvall, WA
Works fine on my iPad and iPhone. Doesn't work on the PC (shows the receiver serial # but just hangs). Not sure if this is a Windows 10 issue as I can't recall using it on the PC after installing Windows 10 even when I had my 2 HWS.
I used DA with my HWS and Win10 but I was having some major issues with Win10 and DA wasn't working with it and the new H3. I finally had to reinstall Windows (again it was for reasons NOT related to DISH) and whether it was coincidental or not, DA has started working since I did. Strange.....
 

loubon

SatelliteGuys Pro
Pub Member / Supporter
Oct 30, 2010
316
56
New Jersey
Definitely not important enough to reinstall Win 10 but thanks for that. Maybe there's a repair function I can run.
 

ggw2000

SatelliteGuys Pro
Sep 20, 2004
693
109
Out here somewhere
Definitely not important enough to reinstall Win 10 but thanks for that. Maybe there's a repair function I can run.

If you come up with something- let us know!! Been beating my head against the wall for the past week on this :(. My wife's Ipad connects and works like a charm but my HWS will not connect as it only shows the receiver # in bottom left but never connects to a tuner. Have tried 4 different Windows 10 computers with same results. And that's with IE11/Edge/Chrome. Just shows "loading" if I try to access recordings/guide/or live TV....
Gerry
 

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