Dish anywhere

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Dr Pepper

Thread Starter
SatelliteGuys Family
Anyone else having trouble with the iOS app this morning? I can’t get past the loading screen. Was fine last night.


Sent from my iPad using SatelliteGuys
 

DISH Support

OFFICIAL DISH SUPPORT
Staff member
DISH DIRT TEAM!
360
Anyone else having trouble with the iOS app this morning? I can’t get past the loading screen. Was fine last night.


Sent from my iPad using SatelliteGuys
Good morning! There currently is a known issue logging into Dishanywhere.com and the DISH Anywhere app. Our engineer team is already aware of the issue and are actively investigating the issue. - Christina W.
 

logdog

SatelliteGuys Family
I have the same issue on my Android tablet. I spent the morning troubleshooting and still can't launch the app. I then called Dish and spent 20 minutes on hold. Finally got a tech who told me that they know all about this issue and are expecting a software release within the next 24 hours to fix this.

I also asked why Dish won't proactively let customers know that there is a potential issue that they are addressing rather than let us waste our time going through all this troubleshooting for nothing. Of course they have no answer for this.
 

NYDutch

SatelliteGuys Pro
Pub Member / Supporter
I agree, it does seem like Dish could put up a " Known problem..." screen on DA to alert us that it's a system wide problem, not something on our end.
 

odbrv

SatelliteGuys Pro
Put it up here and on their social network pages as well as their web site. However, that would tax their incompetent SW group who caused all these problems in the first place.
 

dvrexpander

SatelliteGuys Pro
4,914
Near a tree
I don't think this thing still got fixed to work with common web browsers either..its on my list once I get thru to them on chat..started off over 400 now down to 207
 

Bobby

Publican
Supporting Founder
There's always email... they know how to contact me when they want to promote something
But do they actually track who actually uses DishAnywhere and keeps their email in that tracking or should they email the entire tens of millions of subs that may or may not actually use DishAnywhere to make sure that everyone is covered and confuse the vast majority of those that have no idea what they might be talking about. How's that for an elongated sentence! :)
 

JSheridan

Full Time Resident
Pub Member / Supporter
Lifetime Supporter
8,628
USA
The PC version seems to be working now but the Android version is still messed up here on 2 phones. :(
 

tetrode

Well-Known SatelliteGuys Member
I have the same issue on my Android tablet. I spent the morning troubleshooting and still can't launch the app. I then called Dish and spent 20 minutes on hold. Finally got a tech who told me that they know all about this issue and are expecting a software release within the next 24 hours to fix this.

I also asked why Dish won't proactively let customers know that there is a potential issue that they are addressing rather than let us waste our time going through all this troubleshooting for nothing. Of course they have no answer for this.
Wasted hours of my time fooling with and reinstalling the android app along with losing stored programs. Poor communications from a supposed comms company.
 

bchandler02

SatelliteGuys Pro
215
Having hell here too on multiple Android devices and my fire stick. Of course I'm travelling and just want to watch my DVR, go figure.
 
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