dish disabled 2 reciever

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larryt7676

Thread Starter
Active SatelliteGuys Member
Nov 12, 2009
15
0
canada
hi i just got back from holidays and noticed dish has disabled my 322 receiver (does not show in my online profile either as a active receiver) but left my main 722 active
anyone know why they would do this
sorry reason i ask here first before calling is that i "moved" about 4 months ago
could that be a reason
 
Last edited:
cpdretired

cpdretired

Supporting Founder
Supporting Founder
Dec 6, 2003
697
279
Lemont, Il.
You list your location as Canada. This could be the reason if it is plugged into a phone line. But why not the other? You must of setup a US account. Check with the person that is being billed.
 
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larryt7676

Thread Starter
Active SatelliteGuys Member
Nov 12, 2009
15
0
canada
it is billed in my name to my aunts address and i have never plugged either into a phone line ever
 
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larryt7676

Thread Starter
Active SatelliteGuys Member
Nov 12, 2009
15
0
canada
no i signed up for paperless billing and autopay
plus my aunt knows just to keep anything from them
i wonder if the dish nazis tried calling her?
 
MikeD-C05

MikeD-C05

Pub Member / Supporter
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Nov 25, 2003
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Sounds like it. Maybe you should call and ask DISH. That is the fastest way to find out.
 
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larryt7676

Thread Starter
Active SatelliteGuys Member
Nov 12, 2009
15
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canada
yup was the audit team
gotta fax a copy of a utility bill to them with my billing address on it and name
think im fubared since it is my aunts address not mine
 
aquaman67

aquaman67

SatelliteGuys Pro
Oct 29, 2005
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why do the utlities have to be in your name?

If you live with your aunt (wink, wink) the utilites could be in her name and the Dish is in your name.
 
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larryt7676

Thread Starter
Active SatelliteGuys Member
Nov 12, 2009
15
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canada
i see what your saying but they want something with my name on it at that address
and man they are pr*cks the audit team
 
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larryt7676

Thread Starter
Active SatelliteGuys Member
Nov 12, 2009
15
0
canada
does anyone know what will happen if i dont send in the copy of a bill
will they just keep the 322 disabled and leave me and my 722 alone or will they shut that one down too
 
jrbdmb

jrbdmb

SatelliteGuys Pro
Apr 5, 2004
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Wonder why they picked on you? I thought they generally left people with two receivers alone.
 
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peano

SatelliteGuys Pro
Aug 6, 2004
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What if you rent and utilities are included? That is a legitimate reason to not have the utility bill and sub name match.

They must have called and left messages before they disabled the 322.
 
boba

boba

SatelliteGuys Master
Dec 12, 2003
11,350
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Dorchester, TX.
Expect to lose all programming and have both receivers become trash if you can't comply with demands. When audit team kills receivers nobody else can use them. Remember 2 dual tuner receivers are the equivalent of 4 single tuner receivers.
 
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larryt7676

Thread Starter
Active SatelliteGuys Member
Nov 12, 2009
15
0
canada
so could i just fax the phone bill with my aunts name on it and put a note on it saying i have no utilities(except tv bill) in my name but here is one with my roommates name and my address
would that be better than doing nothing at all
 
primestar31

primestar31

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Mar 15, 2005
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so could i just fax the phone bill with my aunts name on it and put a note on it saying i have no utilities(except tv bill) in my name but here is one with my roommates name and my address
would that be better than doing nothing at all

Well, the FIRST thing to do, would be to stop posting in this forum, everything you are going to do when you contact Dish. They read this forum, and you are giving them all the clues they need, to figure out who you are, and permanently disconnect you!

They can't legally/knowingly sell their service to a Canadian. You've identified yourself as one, and even told everybody you are account stacking with your aunt. Better hope they don't identify her, as they will ALSO disconnect her receivers! Account stacking is against their rules. Providing service to you is against Canadian law (and Dish's rules) etc.

My suggestion: Keep quiet, and just send them a bill, and pray!!!
 
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peano

SatelliteGuys Pro
Aug 6, 2004
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so could i just fax the phone bill with my aunts name on it and put a note on it saying i have no utilities(except tv bill) in my name but here is one with my roommates name and my address
would that be better than doing nothing at all


Worth a try, but don't fax it from a Canadian number. Do you log into your account from a Canadian IP? Something tipped them off. And they will call first, so I guess your Aunt ignored their calls.

primestar31, he never said he was stacking. Both receivers are in Canada as I read it.
 
Slamminc11

Slamminc11

Pub Member / Supporter
Jan 28, 2005
4,174
236
I for one don't feel bad for you! You tried to skirt the laws that don't allow Dish to sell in Canada and you lost. Too bad!
 
mike123abc

mike123abc

Too many cables
Supporting Founder
Sep 25, 2003
24,258
3,163
Norman, OK
Perhaps get a temporary VOIP account, or even a permanent one with something cheap like magic jack to look like you are coming from the US.
 
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