DISH FOOLED ME AGAIN

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Stanleyz

Member
Original poster
Jul 16, 2011
13
8
ATL
After 25 years I thought I knew everything about DISH. I have three receivers on the 71 and 61.5. So last night I removed a WALLE from my man cave to put in the RV. A while later my wife told me I had caused the BR TV to lose signal. I of course said "that is impossible". Long story short, after an hour of trying to restore the BR service I reinstalled the WALLE in the mancave. Walaa, service restored. I did not install the system a pro did it but by my count there are three cables from the roof to the house. One for each TV. What happened?
 
After 25 years I thought I knew everything about DISH. I have three receivers on the 71 and 61.5. So last night I removed a WALLE from my man cave to put in the RV. A while later my wife told me I had caused the BR TV to lose signal. I of course said "that is impossible". Long story short, after an hour of trying to restore the BR service I reinstalled the WALLE in the mancave. Walaa, service restored. I did not install the system a pro did it but by my count there are three cables from the roof to the house. One for each TV. What happened?
That doesn't even make sense unless the Bedroom is mirroring the Wally (not Walle) in the garage, which it doesn't like it should be, with three lines coming to three receivers from the Dish
 
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That doesn't even make sense unless the Bedroom is mirroring the Wally (not Walle) in the garage, which it doesn't like it should be, with three lines coming to three receivers from the Dish
I agree, and yet it happened lol Just for grins I tried it again. Same result, removed input cable from WALLY (my bad on spelling) walked down the hall and BR TV had no signal. Went out and counted cables again, there are three, each labeled by me years ago. The BR receiver is not a WALLY. I can't find a label but it is so l
old it has RCA cable hook ups. Not used of course.
 
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I agree, and yet it happened lol Just for grins I tried it again. Same result, removed input cable from WALLY (my bad on spelling) walked down the hall and BR TV had no signal. Went out and counted cables again, there are three, each labeled by me years ago. The BR receiver is not a WALLY. I can't find a label but it is so l
old it has RCA cable hook ups. Not used of course.
Just what kind of receiver is in the bedroom? Take a picture of the front of it and post it. Also you can go to the diagnostics page, there will be a button on the front of that receiver to push, and the model number will be shown at the top of your TV screen.
 
"3 cables from roof to house" sounds like a 1000 dish with Triple-output LNBF. Could be some failure on one or both of other rx's where power from WALL-E is carrying the LNBF for them. Check coax power output all rx's.

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Just what kind of receiver is in the bedroom? Take a picture of the front of it and post it. Also you can go to the diagnostics page, there will be a button on the front of that receiver to push, and the model number will be shown at the top of your TV screen.
OK on an RV trip but when I get back I'll do that. I'm pretty sure I will bite the bullet soon and go with sky link. A lot of money for hardware but DISH is such a pain in my back side.
 
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OK on an RV trip but when I get back I'll do that. I'm pretty sure I will bite the bullet soon and go with sky link. A lot of money for hardware but DISH is such a pain in my back side.
Starlink hardware is free. The installation is free.
855-940-4893

Just call and get the information
 
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Starlink hardware is free. The installation is free.
855-940-4893

Just call and get the information
It is only free if you maintain a certain plan for a year i believe and it really is plug and play so dont really need an installer and there are other stipulations on ability to change plans etc. Myself I would deal direct with Starlink and leave Dish out of the equation.
 
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it really is plug and play so dont really need an installer
Sure, it's plug and play if you just throw the antenna out in the front yard and run the cable through the screen of a window. Most people prefer a more permanent install than that and many of those people are not capable of getting up on the roof or running the cable in an acceptable method. So, installation is a definite plus for some, not so much for others. JMO
 
It is only free if you maintain a certain plan for a year i believe and it really is plug and play so dont really need an installer and there are other stipulations on ability to change plans etc. Myself I would deal direct with Starlink and leave Dish out of the equation.
You're like most everybody else on here. I dOn'T nEeD aN iNsTaLlEr…..
You do realize that most of the people on here are not most of the people in the country who don't know how to do things on their own. Who don't know how to set up their own anything. Who aren't the power users that most of the people who come to this message board are and if you deal direct with STARLINK, then you're possibly gonna spend more money.

I'm not telling you what to do or what not to do. I'm just saying call and get the information.

As far as keeping it for a year, I've not heard that. You can change plans on the app. I think if you go directly through dish, they try to charge you $100 if you go with the $55 plan so I tell people to go with the more expensive plan, once it's installed go on the app in downgraded to the hundred MB/S.
I mean, I've only installed about 70 of them so I probably don't know what the hell I'm talking about…..
 
You're like most everybody else on here. I dOn'T nEeD aN iNsTaLlEr…..
You do realize that most of the people on here are not most of the people in the country who don't know how to do things on their own. Who don't know how to set up their own anything. Who aren't the power users that most of the people who come to this message board are and if you deal direct with STARLINK, then you're possibly gonna spend more money.

I'm not telling you what to do or what not to do. I'm just saying call and get the information.

As far as keeping it for a year, I've not heard that. You can change plans on the app. I think if you go directly through dish, they try to charge you $100 if you go with the $55 plan so I tell people to go with the more expensive plan, once it's installed go on the app in downgraded to the hundred MB/S.
I mean, I've only installed about 70 of them so I probably don't know what the hell I'm talking about…..
well dont get you panties in a twist--yes with certain offers the equipment is free but you have to maintain a certain plan as i said or return the equipment and as far as i have read dish doesnt offer any discount on equipment or plans and any tech issues you will still need to play with the robot and put in a ticket in the app or online--and no you dont need an installer just able to maybe drill a hole if needed and follow directions written for kids and your average joe homeowner can do it by themselves including installing a mount--plug it in and align it to the app and set your name and pass and your on your way--maybe visit a few starlink boards and you will find out about the free, rental or purchase options available which are also not available in every area and once you get into one of these special offers you cannot change plan for a certain time--oh and dont forget about congestion fees that have been anywhere from $200 to $1500 in certain areas and the only way around that is to sign for a mobile plan--dont care how many you installed as it seems you do not have all the info of what i was referring to--that said thanks for playing :rolleyes:
 
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Sure, it's plug and play if you just throw the antenna out in the front yard and run the cable through the screen of a window. Most people prefer a more permanent install than that and many of those people are not capable of getting up on the roof or running the cable in an acceptable method. So, installation is a definite plus for some, not so much for others. JMO
never said everyone does not need an installer but it is pretty much as i said plug and play and joe homeowner can even follow the kids directions for setting up and even mounting if necessary
 
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never said everyone does not need an installer but it is pretty much as i said plug and play and joe homeowner can even follow the kids directions for setting up and even mounting if necessary
If Joe homeowner could install it themselves, then everybody that works for dish wouldn't be out installing it for them every single day
 
If Joe homeowner could install it themselves, then everybody that works for dish wouldn't be out installing it for them every single day
jesus--they get them installed because dish offers the install free when you go through them to sign up and who doesnt like free things--also in certain areas star does offer 3rd party installers which is basically what dish techs are--it is an option that you can use or not--you're on some high horse trying to say that every single person that wants starlink is to dumb to drill a hole, put 4 screws in a mount and twist it to the position in the box in the app for alignment--its not rocket science (pun intended)
 
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When I called Dish to upgrade my equipment they really tried to sell me on Starlink. Even the technician tried to sell me on it. We are in a rural location outside of city limits so we don't have access to the options the city dwellers have. The reviews I read about Starlink are mostly good about the internet service. The issue seems to be with customer service. From what I've read you have to deal with AI and then it takes time to get to a live person. I am upgrading with my regional provider. If I need assistance with something, I can get a hold of a live person without going through AI and then having to deal with a bunch of people from some foreign call center reading from scripts.
 
When I called Dish to upgrade my equipment they really tried to sell me on Starlink. Even the technician tried to sell me on it. We are in a rural location outside of city limits so we don't have access to the options the city dwellers have. The reviews I read about Starlink are mostly good about the internet service. The issue seems to be with customer service. From what I've read you have to deal with AI and then it takes time to get to a live person. I am upgrading with my regional provider. If I need assistance with something, I can get a hold of a live person without going through AI and then having to deal with a bunch of people from some foreign call center reading from scripts.
only needed support 3 times over the span of 4+ years and each time was answered within 12 hours with a solution--last issue was my old gen2 they dont make or have parts for went bush and the robot actually did a couple tests and said they will send a new standard4 at no cost to replace it which is so far the standard procedure they are and have been doing for older gen2 customers--they also replace parts out of warranty and even ones that get toasted by electric, lightning and even hail--a lot of people also have reported most times if requested will have a live (english fluent) person call them--oh and my downtime for those 4 years has been only twice 2 years apart when it was a worldwide outage that only lasted a couple hours--tropical storms, heavy rains keep on chugging right along and another plus is as long as you have back up power you have net--no wires, towers, poles, cables cut underground to worry about 👍
 
jesus--they get them installed because dish offers the install free when you go through them to sign up and who doesnt like free things--also in certain areas star does offer 3rd party installers which is basically what dish techs are--it is an option that you can use or not--you're on some high horse trying to say that every single person that wants starlink is to dumb to drill a hole, put 4 screws in a mount and twist it to the position in the box in the app for alignment--its not rocket science (pun intended)
I know that you think you know what you're talking about but you don't. I'm the one out there doing the installs. Very, very few of those people are able to do it themselves. Its utterly moronic to keep implying otherwise.

It's laughable that you think that just cause you know how to do something, everybody does, but please, keep telling me all about the job I do every day.
 
When I called Dish to upgrade my equipment they really tried to sell me on Starlink. Even the technician tried to sell me on it. We are in a rural location outside of city limits so we don't have access to the options the city dwellers have. The reviews I read about Starlink are mostly good about the internet service. The issue seems to be with customer service. From what I've read you have to deal with AI and then it takes time to get to a live person. I am upgrading with my regional provider. If I need assistance with something, I can get a hold of a live person without going through AI and then having to deal with a bunch of people from some foreign call center reading from scripts.
Unfortunately, one of the worst parts of every service these days is customer service
 

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