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DISH Hacked - Websites are BACK ONLINE!

I just had Dish out yesterday to adjust my dish or point it. My mount moved from the storms. I have always seen them use a meter at the dish using a short cable then go to the receiver to check signal is good by using the receiver's meter. Only if there is a difference will they check the coax and splitters from the dish. Do you suspect a bad line between the dish and receiver?

A in house (Dish employees) will be in a Dish van clearly and permanently decaled with the big logo. Never any magnetic sign. And never a blank van. Its hard to describe the difference from there. Vans are kept fairly organized with a rack system inside. It certainly sounds like you got a sub-contractor. They can be just as good or bad as Dish.
 
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Albiondon said:
Nothing else gets authorized
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Not true.

I very seldom stream anything since I have poor slow internet. Two days ago, I went to FX online through my Firestick to complete watching a movie I had started on my Wally receiver. First, I added the FX app, then I declared my DISH subscription. It authorized without issue.

Incidentally, I enjoyed the movie "Green Book" with Viggo Mortensen. I had recorded it on the Wally, but for some reason it cut the last thirty minutes off.
 
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I have no idea since I didn't actually watch the guy work so not even sure what he really did but looking at the Ring videos, I can only see him carrying the 3 head LNB to but not from his truck but never saw him carry a DISH to/from his truck. I just know the guy always carry his meter between the truck and the roof.

I couldn't see the inside of his van from the videos but the ladder is way longer than his vehicle as it can handle 20+ feet in height. You are right it could be a sub-contractor since he never introduced himself as from DISH as he was still trying to figure out my name for the first 10 seconds. Here is a screen capture from the Ring Doorbell video so the only way you can tell he was affiliated with DISH directly or as a sub-contractor was the logo on his shirt.


This is what the two dishes 1000.2 and 500+ looks like from Google Maps Street View before yesterday when looking at it from the street on the front side of the house, you can actually see the coax cable on the back of the black dish after he fixed it. The in-house DISH technicians seems to do a better job as you can't see the wires except the ones that go down the wall from the roof to get to the receiver as there is no wall jack since the RG6 seems to go directly through the wall with a RF-6 plate to the back of the receiver directly.

 
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Almighty1 said:
When DISH techs align the dish, do they actually check the signal levels after the dish but before it reaches the STB?
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That would be the proper way to do it, whether you're working on a Dish dish, a DirecTV dish, or a BUD.
A) You want to minimize the amount of items that can interfere with the signal (cable runs, ends, combiners, etc).
B) It's a pain trying to make adjustments in one location and see the results in another location.
 
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That's what I thought and hopefully that was what was done. What is a BUD exactly?
 
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Using the signal meter on the receiver is not going to give accurate information. The tech should use his meter at the cable going into the receiver where can more accurately see issues with high dBM's, LNB drift or signal loss over the length of the cabling.

BTW, I work for a sub, we have the same Pro-master vans, with the same labeling so you wouldn't know unless you saw the off-white decal on the back with company name
 
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That's a retailer or a sub who is able to use a personal vehicle, but definitely not an in-house tech and both in-house and out-sourced techs are apt to do nice, clean and terrible looking cabling
 
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Good point. In my case, he only did that at the beginning before he went to fix things. I would think the better way to do it is to check the signal at the earliest point that can be checked and then work to the end of the cable going into the receiver to see if things don't change too much and then if it does, it is either the cable or something more upstream.

For some reason, I always thought you actually worked with DISH directly, ofcourse this is based on memory from at least 6-7 years ago. I know with Comcast, the real Comcast vehicles will say Xfinity on it while the contractors will
say Comcast on it and then another name in a smaller print.
 
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HipKat said:
That's a retailer or a sub who is able to use a personal vehicle, but definitely not an in-house tech and both in-house and out-sourced techs are apt to do nice, clean and terrible looking cabling
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That's interesting and you are right as it depends on that individual's personality. I know with the D*TV installation in 2009, it was a contractor as they even had their companies sticker with contact information on the DVR and said to call that if I had any issues within the first x amount of days. When it's a service call, are the techs supposed to have any paperwork to either give the customer or sign?
 
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sam_gordon said:
BUD = "Big Ugly Dish"... huge C-band dishes that people had in their backyards to pick up "wildfeeds" (feeds that weren't scrambled) before the advent of DBS.

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I first got a BUD right when HBO scrambled.Didn't matter there was plenty more to watch.Plus the "backhaul"feeds where you saw and heard "behind the scenes" stuff that wasn't meant for public consumption was tons of fun.
 
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drwatson618 said:
True, but I’m sure they’re also trying to figure out the best way to spin it.


Sent from my iPhone using Tapatalk
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Well i think they will ignore it and only offer free credit protection to those who call and complain...just like a local channel dispute
 
I continue to see lower call wait times and they are able to do more each day. They all just want to go back to normal and they all really appreciate our patients and understanding. One tried to apologies to me and I stopped her and said "There is nothing you did I fully understand" (I could hear a big sigh of relief) My tech described this attack as "massive" and "destroyed every system Dish owns "He also claimed that 110 did for a couple of days had a much lower signal strength"
The bluejeans and shoes give it away. Dish requires black pants and black shoes. Some subs do as well. His van is absolutely not Dish. They still can be excellent and sometimes better.
 
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