Dish Installs

[dweber]

I talked to the Dish Boost installer today while we waited on hold for the Boost VIP support. He has been doing Satellite Dishes for over 30 years. He started off with the large C band Satellite dishes. He then worked for US direct broadcast installing Prime Star. He has worked for Dish since then. He is out of the Blacklick Ohio office. He said they are very busy with over 2.5 weeks of work orders. Many of the work orders involve changing Eastern Arc to Western Arc when possible. Although he is fully capable of doing both Dish Satellite installations and Boost activations they don't share work orders. So today I had 2 Dish technicians at my home since I added a Joey 3 client in my bedroom. It was a very simple install since I had previously had a Joey 3 in my bedroom that I moved to the basement. So installation involved adding a splitter on the client line and activating the new Joey 3.
Dish could have saved money if they shared work orders. My Boost Dish technician gets paid from when he left the office at 7 AM till he clocks out. He spent 2.5 hours at my house and then left at 3 PM for a Boost activation in Circleville. So he will probably have a 12 hour day. Of course the other Dish technician installing the Joey 3 was only here for 30 minutes. Most of that time was the Joey 3 doing a software update. He had never seen an installation with 2 Hopper 3 receivers and 2 Joey 3 Clients so I showed him my installation.


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[dishdude]

Sounds like a really well run organization. Two techs to your house in the same day with one spending 2.5 hours there to activate a cell phone. If I owned dish stock I'd be offloading it right now.

 

[HipKat]

Sounds like a really well run organization. Two techs to your house in the same day with one spending 2.5 hours there to activate a cell phone. If I owned dish stock I'd be offloading it right now.

Right, because there's never been a glitch in any technology before, especially cell phones.

 

[dweber]

When I went to the Boost store today they told me that there was a problem all day yesterday porting numbers from T-Mobile.


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[Bobby]

When I went to the Boost store today they told me that there was a problem all day yesterday porting numbers from T-Mobile.


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And you are working on Boost, right?

 

[dweber]

And you are working on Boost, right?

Yes my IPhone is now working on the Boost network. I am very pleased with the Boost coverage so far. I had 4 to 5 bars of 5G signal all the way from Marysville to my house and I have 2 bars signal in my house. With T-Mobile I would lose service during the drive from Marysville. The next step is to test the signal strength when driving to Plain City. With T-Mobile I would lose signal on Middleburg Plain City road.
I did a Speedtest and had 117 Mbps download and .58 Mbps upload at my house.


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[HipKat]

When I went to the Boost store today they told me that there was a problem all day yesterday porting numbers from T-Mobile.


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Sadly that problem is still happening today but it wasn't just T-Mobile

 

[nelson61]

He is out of the Blacklick Ohio office. He said they are very busy with over 2.5 weeks of work orders. Many of the work orders involve changing Eastern Arc to Western Arc when possible

Various posts indicate these labor intensive ($$$) work orders have been issuing for quite some time.

The question is "Why?".

 

[charlesrshell]

Various posts indicate these labor intensive ($$$) work orders have been issuing for quite some time.

The question is "Why?".

I hope Dish satellite and cable make a comeback. App prices are getting out of hand and will get worse. We need a blend of all the services to keep prices down.

 

[HipKat]

Various posts indicate these labor intensive ($$$) work orders have been issuing for quite some time.

The question is "Why?".

I'll refer to several months ago when I said they are retiring the Eastern Arc and got a lot of resistance from members here

 

[Radioguy41]

Right, because there's never been a glitch in any technology before, especially cell phones.

Don't feed the troll.

 

[telstar_1]

I talked to the Dish Boost installer today while we waited on hold for the Boost VIP support. He has been doing Satellite Dishes for over 30 years. He started off with the large C band Satellite dishes. He then worked for US direct broadcast installing Prime Star. He has worked for Dish since then. He is out of the Blacklick Ohio office. He said they are very busy with over 2.5 weeks of work orders. Many of the work orders involve changing Eastern Arc to Western Arc when possible. Although he is fully capable of doing both Dish Satellite installations and Boost activations they don't share work orders. So today I had 2 Dish technicians at my home since I added a Joey 3 client in my bedroom. It was a very simple install since I had previously had a Joey 3 in my bedroom that I moved to the basement. So installation involved adding a splitter on the client line and activating the new Joey 3.
Dish could have saved money if they shared work orders. My Boost Dish technician gets paid from when he left the office at 7 AM till he clocks out. He spent 2.5 hours at my house and then left at 3 PM for a Boost activation in Circleville. So he will probably have a 12 hour day. Of course the other Dish technician installing the Joey 3 was only here for 30 minutes. Most of that time was the Joey 3 doing a software update. He had never seen an installation with 2 Hopper 3 receivers and 2 Joey 3 Clients so I showed him my installation.


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What does a "Dish Boost Installer" do, and what does a "Boost Dish technician" do...?

 

[HipKat]

What does a "Dish Boost Installer" do, and what does a "Boost Dish technician" do...?

They're the same thing.

 

[dweber]

What does a "Dish Boost Installer" do, and what does a "Boost Dish technician" do...?

They both are Dish trained technicians so they are capable of doing both Dish installs and Boost activations. Unfortunately they don't share work orders. That is how I ended up with two Dish technicians at my house. One doing my Boost phone and one installing my Joey3. Hopefully someone at Dish sees this and can remedy the current issue.


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[HipKat]

They both are Dish trained technicians so they are capable of doing both Dish installs and Boost activations. Unfortunately they don't share work orders. That is how I ended up with two Dish technicians at my house. One doing my Boost phone and one installing my Joey3. Hopefully someone at Dish sees this and can remedy the current issue.


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Like with Hughesnet, which also relies on two different techs for the same property, Dish is working to create work orders to do both by the same tech, they just haven't gotten it done yet

 

[telstar_1]

They both are Dish trained technicians so they are capable of doing both Dish installs and Boost activations. Unfortunately they don't share work orders. That is how I ended up with two Dish technicians at my house. One doing my Boost phone and one installing my Joey3. Hopefully someone at Dish sees this and can remedy the current issue.


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Why is someone at your home for mobile service?