Dish is very busy anytime you call or chat Why?

[nelson61]

Did a chat from my account with 80 backlog mid day. All in all it went reasonably fast. Maybe 10-15 minutes tops to move to top.

Sent from S10 Plus
using the SatelliteGuys app!

 

[SandFarmer]

...Dish needs to get their act together and start trying to live up to that JD Powers award

Didn't you know that those can be bought?! Back in the late 90's there was an article in the Rocky Mountain News about Dish's Customer Service and that it was the worst in the country. Then a JDPA shows up. I thought WTF!! So I called and was able to talk to the person that authorized the award. You could do that back then. He said, "They didn't win it, they bought it!!"

So every time I see those flaunted, I think yeh, right.

Sent from my SM-T380 using Tapatalk

 

[glynnp]

Didn't you know that those can be bought?! Back in the late 90's there was an article in the Rocky Mountain News about Dish's Customer Service and that it was the worst in the country. Then a JDPA shows up. I thought WTF!! So I called and was able to talk to the person that authorized the award. You could do that back then. He said, "They didn't win it, they bought it!!"

So every time I see those flaunted, I think yeh, right.

Sent from my SM-T380 using Tapatalk

Yes, and everything we read on the Internet is true.

Yes, that includes sentence I just wrote.

 

[rvvaquero]

Yep, the only time I believe Consumer Reports is when something I've already bought comes out on top of their list.

 

[Jon J]

I just phoned DISH to stop Starz and Showtime from renewing after the $5 special ends soon. A very nice CSR in WVa answered within 2 minutes and took care of my request.Can't beat that.

 

[Claude Greiner]

They fired a ton of customer service agents before I quit from all locations and closed down a few call centers. There are much less working for DISH now.

Less customers, less employees!

 

[Claude Greiner]

I called to get a deal because of the lost RSNs. They had a special # on their auto answer system for RSNs. It had a 15 minute delay. I hung up and called back and selected programming update and was connected immediately, I got a deal on the multi-sport package for $6.50(50%) for 6 months.

How do you get a 50% off deal on a multi sport pack that they technically don't even provide because they are in a programming dispute ?

 

[Bobby]

How do you get a 50% off deal on a multi sport pack that they technically don't even provide because they are in a programming dispute ?

You do realize that the package includes a lot more than the RSNs don't you? In fact what is still provided is considerably better than the RSNs, specifically if you like college football.

 

[Claude Greiner]

You do realize that the package includes a lot more than the RSNs don't you? In fact what is still provided is considerably better than the RSNs, specifically if you like college football.

I realize there are a few sports networks like red zone in that package.

But more than half the package is missing due to the RSN Dispute.

Thus half off!

 

[HipKat]

Less customers, less employees!

We're talking about Dish, not Direct. Try to keep up!

 

[HipKat]

I realize there are a few sports networks like red zone in that package.

But more than half the package is missing due to the RSN Dispute.

Thus half off!

Not true


NFL RedZone from NFL Network
Ch. 155
HDSD
NFL Network
Ch. 154
HDSD


NBA TV
Ch. 156
HDSD


NHL Network
Ch. 157
HDSD


MLB Network
Ch. 152
HDSD


MLB Strike Zone
Ch. 153
HDSD

Big Ten Network
Ch. 410

405
HDSD


Pac-12 Network
Ch. 409

406
HDSD


Longhorn Network
Ch. 407
HDSD


SEC Network
Ch. 408

404
HDSD


beIN Sports
Ch. 392
HDSD


beIN Sports en español
Ch. 873
HDSD


ESPN Goal Line
Ch. 403
HDSD


ESPN Bases Loaded
Ch. 403
HDSD


Outside TV
Ch. 390
SD


Olympic Channel
Ch. 389
HDSD


AT&T SportsNet Pittsburgh
Ch. 428

412
HDSD


AT&T SportsNet Rocky Mountain
Ch. 414

412
HDSD


Root Sports Northwest
Ch. 426

412
HDSD


NBC Sports Chicago
Ch. 429

412
HDSD


NBC Sports Washington
Ch. 424

412
HDSD


NBC Sports California
Ch. 438

412
HDSD


NBC Sports Bay Area
Ch. 419

412
HDSD


FOX Sports 2
Ch. 149
HDSD

 

[DishSubLA]

Stupid Voice to text.... thanks!! lol

Hence, "Covfefe." I've always believed it was a Voice to Text mistake for "Curfuffle" or "Kurfuffle," which ever you prefer.

 

[Claude Greiner]

Not true


NFL RedZone from NFL Network
Ch. 155
HDSD
NFL Network
Ch. 154
HDSD


NBA TV
Ch. 156
HDSD


NHL Network
Ch. 157
HDSD


MLB Network
Ch. 152
HDSD


MLB Strike Zone
Ch. 153
HDSD

Big Ten Network
Ch. 410

405
HDSD


Pac-12 Network
Ch. 409

406
HDSD


Longhorn Network
Ch. 407
HDSD


SEC Network
Ch. 408

404
HDSD


beIN Sports
Ch. 392
HDSD


beIN Sports en español
Ch. 873
HDSD


ESPN Goal Line
Ch. 403
HDSD


ESPN Bases Loaded
Ch. 403
HDSD


Outside TV
Ch. 390
SD


Olympic Channel
Ch. 389
HDSD


AT&T SportsNet Pittsburgh
Ch. 428

412
HDSD


AT&T SportsNet Rocky Mountain
Ch. 414

412
HDSD


Root Sports Northwest
Ch. 426

412
HDSD


NBC Sports Chicago
Ch. 429

412
HDSD


NBC Sports Washington
Ch. 424

412
HDSD


NBC Sports California
Ch. 438

412
HDSD


NBC Sports Bay Area
Ch. 419

412
HDSD


FOX Sports 2
Ch. 149
HDSD

And you still can't get your local team, in most areas right now due to the Fox Sports dispute.

 

[The Fat Man]

Multi-Sports is only worth it for two reasons. 1.) Red Zone. 2.) The original reason: Baseball season when games would go long (rain delay, extra innings, or long innings) so you catch the end of games. I got to see the end of pleanty of Mets games when Dish had SNY for these purposes. See New York, I don't hate your sports teams as a whole. I just hate the Yankees, Giants, and Jets. I love the Knicks, Mets, Rangers, and Islanders. I'm indifferent to the Nets. In fact, other than the Celtics, I'd watch a full Knicks game. The Knicks are my second basketball team, the same as the Cubs are my second baseball team.

 

[TomT127]

Well I just sat for 20 minutes on the chat line just to be told I would have to call and talk to an account specialist to get the 55+ deal. Thanks Dish.