Dish letter advise?

[budda]

I received a letter asking me to take advantage of an offer from Dish. I have about two or three months left on my 24 month commitment. I believe.Offer was something like $10 off a month for two years. $10 a month for the DVR fee. $5 dollars off for auto pay. Which I am already enrolled in. 1st question is. If I am already enrolled in auto pay does the discount still apply? Is this the best offer I can hope for? I have been shopping TV service's. Bills too high! I love Dish. Have been with them for a good while. Just very unsure what I should do. My wife says whatever I want. I just hate to get stuck in a commitment and some new tech or a better offer comes around. Any help or thoughts you may have would be welcome. See attachment.Thanks

 

[EchostarFan]

I just hate to get stuck in a commitment

Most definitely agree with you there, if I stayed with E*, I would REALLY hate getting stuck in a 2-year commitment, and I would most definitely avoid the DHP/DHA.

 

[Keystone7]

Wow, wonder if they will offer me something like that when my time comes up in February 2018. Good info. Makes one think!

 

[Rixos]

I got the same offer And took it. Plus got free movie channels for three months. I really don’t wanna deal negotiate every 10 months.

 

[Kcal415]

Yes, it's a good deal if you don't plan on switching to a different TV provider. I recently renewed my 2-year contract with price lock guarantee as well. Basically, your saving $20 a month off your entire bill.

 

[Rixos]

Yes with price lock. Considering every february Dish increased the price $5 plus i have tons to watch on my hopper so not going anywhere soon.

 

[budda]

Thanks all going to do it. Will ask for the 3 months thing.Thanks again

 

[comfortably_numb]

I have “Waive ETF for life” on my account because Dish screwed up my renewal offer back in July. Make sure you get what they promise you and that your rep knows what they are talking about. They even sent me Mrs. Fields cookies because they screwed up so bad. Not joking. They melted in the box outside my door.

Dish is like a bad girlfriend who wants to keep you but doesn’t quite know how Cookies help though.

 

[budda]

I have “Waive ETF for life” on my account because Dish screwed up my renewal offer back in July. Make sure you get what they promise you and that your rep knows what they are talking about. They even sent me Mrs. Fields cookies because they screwed up so bad. Not joking. They melted in the box outside my door.

Funny. I called them today. Got a CRS who spoke VERY bad English. Deal he was quoting was not what was in the letter. He said I need the check on this. (deal) Many times. Finally I just hung up on him. Bad communicator. Did not know his facts. Gave me nothing but doubt about this offer.

 

[comfortably_numb]

Call the main number, 800-333-3474, press 5 for “all other options,” then 3 for “close your Dish account.” That will get you to the Loyalty Team, which are American call centers in Arizona and Denver.

 

[pattykay]

Call the main number, 800-333-3474, press 5 for “all other options,” then 3 for “close your Dish account.” That will get you to the Loyalty Team, which are American call centers in Arizona and Denver.

Or, if you want to save some time, and not go through all of those prompts, just call 1-888-496-1260

 

[ewindowman]

I just spoke to someone from Dish about the two year price lock she said they would give me 20 off plus a 10 DVR fee . So I would end up saving 25 for the next two years. I will think about it . I don’t like a two year contact . Is the price lock on programing cost or just I am locked into a two year contract with the 25 discount.

 

[MikeD-C05]

I just spoke to someone from Dish about the two year price lock she said they would give me 20 off plus a 10 DVR fee . So I would end up saving 25 for the next two years. I will think about it . I don’t like a two year contact . Is the price lock on programing cost or just I am locked into a two year contract with the 25 discount.

That is something you should of asked DISH when you were on the phone with them . Only they can tell you for sure.

 

[pattykay]

I just spoke to someone from Dish about the two year price lock she said they would give me 20 off plus a 10 DVR fee . So I would end up saving 25 for the next two years. I will think about it . I don’t like a two year contact . Is the price lock on programing cost or just I am locked into a two year contract with the 25 discount.

If it is a price lock, my understanding is that as the regular price increases, the amount of the discount also increases to offset the price increase. If the offer is the same as the one posted in the OP, then the wording in the letter does not seem to guarantee a price lock. It does specifically say a $10 per month DVR fee, so if the DVR fee increases in the next two years, then the discount on the DVR fee would also have a matching increase.

 

[littlecloud319]

Price lock is normally on the package price. So if you were paying 69.99 for the package and dish increases it to 74.99 you would still pay 69.99.