Dish letter advise?

budda

budda

Thread Starter
SatelliteGuys Pro
Mar 21, 2006
590
86
Oconomowoc
I received a letter asking me to take advantage of an offer from Dish. I have about two or three months left on my 24 month commitment. I believe.Offer was something like $10 off a month for two years. $10 a month for the DVR fee. $5 dollars off for auto pay. Which I am already enrolled in. 1st question is. If I am already enrolled in auto pay does the discount still apply? Is this the best offer I can hope for? I have been shopping TV service's. Bills too high! I love Dish. Have been with them for a good while. Just very unsure what I should do. My wife says whatever I want. I just hate to get stuck in a commitment and some new tech or a better offer comes around. Any help or thoughts you may have would be welcome. See attachment.Thanks
 

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Keystone7

Keystone7

SatelliteGuys Pro
Oct 17, 2009
507
73
North Indiana
Wow, wonder if they will offer me something like that when my time comes up in February 2018. Good info. Makes one think!
 
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Rixos

Rixos

SatelliteGuys Pro
Oct 12, 2015
224
71
Sacramento
I got the same offer And took it. Plus got free movie channels for three months. I really don’t wanna deal negotiate every 10 months.
 
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K

Kcal415

New Member
Oct 17, 2017
1
0
Mill Valley
Yes, it's a good deal if you don't plan on switching to a different TV provider. I recently renewed my 2-year contract with price lock guarantee as well. Basically, your saving $20 a month off your entire bill.
 
Rixos

Rixos

SatelliteGuys Pro
Oct 12, 2015
224
71
Sacramento
Yes with price lock. Considering every february Dish increased the price $5 plus i have tons to watch on my hopper so not going anywhere soon. :)
 
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comfortably_numb

comfortably_numb

Dogs have owners, cats have staff
Pub Member / Supporter
Nov 30, 2011
13,865
15,632
Kansas City / Las Vegas
I have “Waive ETF for life” on my account because Dish screwed up my renewal offer back in July. Make sure you get what they promise you and that your rep knows what they are talking about. They even sent me Mrs. Fields cookies because they screwed up so bad. Not joking. They melted in the box outside my door.

Dish is like a bad girlfriend who wants to keep you but doesn’t quite know how ;) Cookies help though.
 
budda

budda

Thread Starter
SatelliteGuys Pro
Mar 21, 2006
590
86
Oconomowoc
I have “Waive ETF for life” on my account because Dish screwed up my renewal offer back in July. Make sure you get what they promise you and that your rep knows what they are talking about. They even sent me Mrs. Fields cookies because they screwed up so bad. Not joking. They melted in the box outside my door.

Funny. I called them today. Got a CRS who spoke VERY bad English. Deal he was quoting was not what was in the letter. He said I need the check on this. (deal) Many times. Finally I just hung up on him. Bad communicator. Did not know his facts. Gave me nothing but doubt about this offer.
 
pattykay

pattykay

formerly crodrules
Pub Member / Supporter
Jun 14, 2014
8,116
6,918
North Central Ohio
Call the main number, 800-333-3474, press 5 for “all other options,” then 3 for “close your Dish account.” That will get you to the Loyalty Team, which are American call centers in Arizona and Denver.
Or, if you want to save some time, and not go through all of those prompts, just call 1-888-496-1260
 
E

ewindowman

SatelliteGuys Pro
Lifetime Supporter
Dec 19, 2006
1,404
1,248
I just spoke to someone from Dish about the two year price lock she said they would give me 20 off plus a 10 DVR fee . So I would end up saving 25 for the next two years. I will think about it . I don’t like a two year contact . Is the price lock on programing cost or just I am locked into a two year contract with the 25 discount.
 
MikeD-C05

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
26,612
16,940
Nederland , Texas
I just spoke to someone from Dish about the two year price lock she said they would give me 20 off plus a 10 DVR fee . So I would end up saving 25 for the next two years. I will think about it . I don’t like a two year contact . Is the price lock on programing cost or just I am locked into a two year contract with the 25 discount.
That is something you should of asked DISH when you were on the phone with them . Only they can tell you for sure.
 
pattykay

pattykay

formerly crodrules
Pub Member / Supporter
Jun 14, 2014
8,116
6,918
North Central Ohio
I just spoke to someone from Dish about the two year price lock she said they would give me 20 off plus a 10 DVR fee . So I would end up saving 25 for the next two years. I will think about it . I don’t like a two year contact . Is the price lock on programing cost or just I am locked into a two year contract with the 25 discount.
If it is a price lock, my understanding is that as the regular price increases, the amount of the discount also increases to offset the price increase. If the offer is the same as the one posted in the OP, then the wording in the letter does not seem to guarantee a price lock. It does specifically say a $10 per month DVR fee, so if the DVR fee increases in the next two years, then the discount on the DVR fee would also have a matching increase.
 
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