I just got an email from Leanna Sultan VP Marketing to take a survey:
We would like your opinion on some ideas that we have for providing a premier customer service experience, which would include better service and special offers to our most valued customers, like you. Please take a few minutes to answer a brief survey that will help us define this program and ensure it achieves the desired result of rewarding you with the level of service and offers that you would be most satisfied with.
Your feedback is important to us, and we appreciate your time.
Sincerely,
Leanna Sultan
VP Marketing
Some very interesting questions. One very interesting one was asking what my opinion was on receiving a new receiver each year to keep up with newer technology. A little late for the HD crowd with the current upgrade path.
Did anybody else get this email?
We would like your opinion on some ideas that we have for providing a premier customer service experience, which would include better service and special offers to our most valued customers, like you. Please take a few minutes to answer a brief survey that will help us define this program and ensure it achieves the desired result of rewarding you with the level of service and offers that you would be most satisfied with.
Your feedback is important to us, and we appreciate your time.
Sincerely,
Leanna Sultan
VP Marketing
Some very interesting questions. One very interesting one was asking what my opinion was on receiving a new receiver each year to keep up with newer technology. A little late for the HD crowd with the current upgrade path.
Did anybody else get this email?