The ability to access live TV online was my main reason for choosing Dish. Using a Sling Adapter with a 722k, I had very few problems with Dish Remote Access. Now, with Dish Online, the service has become almost completely useless.
Sometimes, the login to DRA times out. Sometimes, when we finally log in, we go to the Guide, select a program, and we get an information window with only a Close button. Sometimes, we get a Close and a Record button, but no Watch button. Sometimes we get a Watch button, the video starts to load, then the video goes to Dish Neighborhood instead of the selected program. Sometimes, Dish Online will work in one browser but not in another, e.g., in Firefox but not in IE. No pattern. No rhyme. We're lucky to connect 1 in 5 tries. This is supposed to be a pleasure. Instead, it has become an exercise in frustration. If this continues, I'll drop Dish on the basis that they are not living up to any reasonable fulfillment of the contract. Are others having these problems?
Sometimes, the login to DRA times out. Sometimes, when we finally log in, we go to the Guide, select a program, and we get an information window with only a Close button. Sometimes, we get a Close and a Record button, but no Watch button. Sometimes we get a Watch button, the video starts to load, then the video goes to Dish Neighborhood instead of the selected program. Sometimes, Dish Online will work in one browser but not in another, e.g., in Firefox but not in IE. No pattern. No rhyme. We're lucky to connect 1 in 5 tries. This is supposed to be a pleasure. Instead, it has become an exercise in frustration. If this continues, I'll drop Dish on the basis that they are not living up to any reasonable fulfillment of the contract. Are others having these problems?
