Funny how some people think that DISH is the only game in town. Over the years I’ve had DISH, Directv, TWC, Sling, PS Vue, etc, etc. it’s all about the bottom line for me. Some have the pretty guides that many like and some don’t. The streaming services don’t raise their prices every three months, pure nonsense to try to tell a customer that they do. Philo couldn’t possibly still be $20 if that was the case. Granted YTTV has raised their price considerably but at least they’ve added channels instead of raising prices and cutting channels like DISH has. While the H3 is a great DVR there are others out there that will do what I need. I didn‘t post to get in a contest of who the best is, just saying what happened when I called today. The rep said he would annotate my file and when or if I call back someone may be able to provide more help.we will see since my contract is up on 9/30.
So I finally pulled the plug and went back to Comcast.
I have boxes being sent, and I need to return the boxes in 30 days from today. 7-10 on the boxes. I have no confidence that this process will work right. I do not trust DISH right now.
Be careful about the last payment. I said my autopay would get it and they said my autopay wound be turned off. That's not what the bill page said, nevertheless I payed it manually. I thought I saw something on the bill page that if the last payment isn't made, they will restore service. I apologize ahead of time if I remember wrong.
I didn't get notice the boxes were being sent for 6 days after I cut and at 10 days still have not received them. I'll surely have to send them back the same day I get them!
Yes, they were way not happy about us cutting. We used the direct cancelation number and they knew it was us and that we were going when they answered the phone.
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My last payment was made on 10/6, after subtracting a $15 box fee they say I have a refund of $54 coming, they say.
I quit DISH once along ago and quit Directv before too. I packed the boxes up and took pictures of the box in various stages of packing and sealing. I took them to the UPS store and got a drop off receipt from UPS, so I am sure I will do this again. Back then we didn't pay $15. I do suspect there will be a game here, it does not take that long to send boxes, but we shall see.
This cancel process was AWFUL. The whole call 3 x and push 9 to cancel and then have the phone disconnect shows I am dealing with an unethical crew; the next time I pushed 3 to change my package.
He said they would keep my price the same for the Top 200 and keeping autopay.
So I took the two years. So that means I continue to pay $20 less for Top200 that will be in the end a total of four years of no increase.
He offered you the same monthly cost for AT200 even though the cost for it increased $10 ($5 per year) over the past two years? If so, great deal!
But I suspect you'll find that $20 discount will be after a $10 increase for AT200.
Oh no, I posted it correctly, it started already. I am at the same price I was paying two years ago and will continue for another two years. So as each year goes on the deal likely gets even better if they raise package prices.
This is my new deal, it is even broken out differently. In the past it was $20 off Top 200 rather than attributing anything to Autopay. (Though I had to maintain it)
America's Top 200 (reg $87.99) $72.99
eAutoPay Savings $5x24mo - $5.00
Loyal Customer DVR (reg $15) $7.00
Showtime 6 Mo (50% Off) $5.00
Starz 6 Mo (50% Off) $5.00
I called back and they had no problem to give me Starz deal instead of the Encore Theme Deal.
Just called in since I lost my preferred customer discount. I called 1-888-496-1260 and the guy immediately knew why I was calling. Offered a locked in offer for 2 years or 12 months with $40 off and I went with that. Super easy and probably the best CS person I've ever dealt with there.
I realize you were asking iadubber, but I will take a shot at this. I have been calling that number for years, and I have never gotten an overseas agent as far as I know. Morning, evening, doesn't matter. I have been recommending waiting for your discount to expire before calling, to get the better deal. However, others here have reported calling before their discount expired, and still getting the renewal deal. So, that part may not matter either.What time of the day did you call? Back when I had Directv it was recommended to call at a particular time to get a CSR from the US instead of overseas. My two years runs out in January. Did you call before or after your discount expired.
|Qualifying Programming Packages|
|America's Top 120|
|America's Top 120+|
|America's Top 200|
|America's Top 250|
Maybe that $42.99 (from the link in post number 5) for AT120 was a typo, which Dish has finally gotten around to correcting. It never really made sense to me that they would be offering AT120 for the exact same price as Flex Pack, even as a promo offer. Also, that meant a $15 increase if you went to AT120+, which really makes no sense, since the + is supposed to add the Regional Sports Networks, which are sorely lacking on Dish in most areas across the country these days. No other package's promo rate has changed since the last time the list was posted, and it is not yet the time of year for Dish's regularly-scheduled package price changes. So, I'll still go with the explanation that the old AT120 $42.99 rate was a typo, and $52.99 has been the actual rate all along, this year.I finally got someone that could help me out but I think the rates for the new Preferred Customer Offer have increased compared to what is posted on the website. I have Americas Top 120, which has gone up by $10 (was previously $42.99).
Qualifying Programming Packages Programming Package Price* Flex Pack $42.99 America's Top 120 $52.99 America's Top 120+ $57.99 America's Top 200 $67.99 America's Top 250 $77.99 Latino Clasico $37.99 Latino Plus $39.99 Latino Dos $59.99 Latino Max $74.99