This is a mobile optimized page that loads fast, if you want to load the real page, click this text.

DISH WRONGFULLY HAD MY EBAY LISTING REMOVED ANY DISH REPS HERE?

I'm wondering what the next step is. Honestly, I don't have time for this. Should I just forget about it? Do I NEED to file a counter notice thing or is that only if you want to relist? I think I'm done with the auction site after this incident. I did nothing wrong. What did the others on this thread do when their auctions were removed?
 
Bob55 said:
I had a dish satellite receiver for sale on Ebay. I had purchased it new and no balance was owed and it was removed from my account. Ebay pulled it for Vero reasons. I emailed the Dish Vero and received this response;
Click to expand...




You guys should all contact EBAY VERO directly and report the DISH Network account for abuse. VERO is Ebay's Verified Rights Owner program and is for the enforcement of Intellectual Property rights which is trademark and copyright. The intent of the Ebay VERO program is that a rights owner can quickly get illegally used copyrighted images and text removed from listings or get clones/counterfeits off ebay that violate their trademark.

Unfortunately a VERO member can abuse their status as Ebay will remove anything reported by a VERO member, legit or not.

VERO is not for removing listings that might violate a company's terms of service, (a private contract beyond the scope of Ebay) distribution agreements, or even something like stolen property.

For Claude Greiner having a picture of something with the DISH logo is absolutely NOT illegal or against Ebay TOS, nor does it violate DISH trademark. You have the right to take a picture of a DISH Network dish or anything else and use it to represent that item for sale. Same with if you are selling a Ford or a Sony TV. Those guys can't go after you for putting up a picture of your car for sale just because there is a Ford logo on the car. Now if you use their picture or someone else's picture it is a copyright violation for the picture iteself, but using your own is not.

Again, someone in control of the DISH VERO account is abusing it and you guys need to report this to Ebay VERO for there to be any chance of having bad marks removed and stopping future abuse.
 
Weren't those posts from 2 years ago? Also, I have a friend that is in charge of the PayPal fraud verification team(the way she describes what she does it sounds like what you are talking about), and they side with the company almost every time. Good luck in your endeavors though.
 
T134,

Your absolutely correct. In my case they gave me my listing fees back after I had already sold the product, so I really didn't see a need to fight them.

I ended up just re listing the item just like I do with any other listing they decide to pull.

The argument that the smart card is property of Dish doesn't hold water for the simple fact that they should then ask for the card to be returned whenever a receiver is deactivated.

The fact they don't enforce the policy, and historically made the card stay with the receiver, means it's really not property of Dish or nagrastar or whoever the idiots are in charge of their security.

Speaking of smart card security, instead of taking it out on the average consumer trying to sell their owned equipment, here is a Novel concept.

SECURE YOUR FRICKEN SYSTEM

If Dish could only secure their system like Directv, then there would be no need for them to have to monitor ebay listings and other sites selling pirate software or equipment.

Seriously, what a bunch of morons. If you can't pirate or hack the system, then all the equipment being sold online can only be used for legal purposes. Meanwhile since their system ISN'T secure, everyone selling their gear on ebay must be selling it for hacking purposes.
 
I sold my 722k on ebay no problem. A few months back. I also had it list on SG classifieds but it sold on ebay.
 
So they are having hacking problems again with their system? I thought they secured their cards a while back.
 
Reactions: TheKrell
I was mad at Ebay at the time I was selling my 311 (and my 501) and sold them on Amazon for a decent price. The only issue I had was the title in the 501 listing said "HD". My buyer was understandably miffed and rated me poorly. I tried 4 different ploys to get Amazon to fix that title, including URLs to the receiver specs on Dish's website, but they never did so. Apparently they think their listings were immaculately conceived.
 

I used to sell on Amazon (all kinds of stuff, some of it in bulk, but not DISH receivers) and ran into this problem all the time. The only solution that worked 100% of the time was to just create a new listing on Amazon. Some seller accounts could do this, for some reason, without paying the $20/mo or whatever it is to Amazon (I paid this sporadically, also being a primarily eBay vendor). Sometimes - arbitrarily, you had to specify a UPC code for the new listing - and it had to be "virgin". So I bought a package of 20 barcodes for $10 or something like that. For good measure I printed them out onto sticker sheets and affixed them to inventory, keeping track of which barcode went to which product. All of this was to avoid having to sell using a mis-represented listing.
 
Reactions: TheKrell
chiodo said:
I sold my 722k on ebay no problem. A few months back. I also had it list on SG classifieds but it sold on ebay.
Click to expand...

I've never problems before selling other items on there. I'm blindsided by this. No idea why this happened. Neither party (the auction site or the satellite company) has given an explanation yet.

I paid for the receiver outright and wanted to get a little bit back. I called to remove it from my account and they said I was free to sell it.
 
It sounds like DISH is off base on this and seems like they arbitrarily make the decision to complain. They have no legal grounds at all to deny the use of their trademarked name when selling an authentic item made by them and owned by you. And it appears no legal right to deny selling a DISH receiver you own if it has been deactivated.
There is one aspect I do understand. Since they allow receivers to be deactivated if you own it, to be activated again at anytime by you there may be a grain of truth that DISH would like confirmation to disassociate the receiver from your account though I don't think they always follow that rule. It would be difficult because someone would need your account info, but I suppose if stolen someone could add it back to your account and run up a bill.

But no matter how wrong DISH is they did not remove the listing only EBAY can do that. Sounds like EBAY just goes on what the company in this case DISH says. They may have the right to delist items at their own discretion and most likely feel that unless there is a clear understanding of the legality they are taking the easiest route and taking down any listings. To be fair they can't know the agreements of every company who owns everything sold on EBAY. If DISH tells them it is an illegal sale I don't see that EBAY is going to do a full investigation each time.
 
Reactions: ChadT41
I had the same garbage when I tried to sell some old receivers (purchased). Apparently DISH owns the smart card. You can't sell the smart card because it 'belongs' to Dish. When I called Dish and asked them how am I supposed to sell the receiver because it won't work without the card. They didn't have an answer (that they were willing to say over the phone).
 
You must log in or register to reply here.

Similar threads

My Dish Offer
Replies
9
Views
554
man00
M
R
Last home owner had Dish
Replies
4
Views
593
tjboston5676
Miss my Dish commercial skip
Replies
8
Views
1K
KAB
S
Dish contract ends 28Apr2024 - any reason to renew?
Replies
29
Views
2K
Bobby
Dish rotted my roof!
Replies
2
Views
866
tjboston5676
Menu
Log in
Register