I've seen other (old) threads on this subject and figured I'd bring it up again, since I signed into my account today and noticed this line item on my account summary. I knew it was part of my account but I think the way it shows up on my account changed with the new account manager interface so it's on my mind again.
Specifically, I am referring to the "DISH'n It Up 1st HD AO" line item in the account summary. While it is not noted on my bill I think it translates to a fee on my bill called "leased receiver fee". I originally subscribed as a DHA customer years ago and have done one DIU promotion, to upgrade from an 811 to a 622 receiver. I was a little annoyed at both the monthly and one time fee to upgrade, but was compelled enough to do so. What I find annoying is that this $7 "lease" fee will be on my bill for perpetuity, even though I am no longer in the contract that I was tied to when I upgraded. It's an absolute junk fee, IMO - Dish has more than recouped their costs from me.
Furthermore, I find it frustrating because new customers can get the 622 WITHOUT this fee (and better new customer terms, to boot). In addition, I believe other DIU customers have been able to get the fee removed from their bill with a little bit of effort. I've tried once with no success.
Does anyone else have this line item on their bill but not have that $7 leased receiver fee? For the record, I only have that one receiver (622).
Specifically, I am referring to the "DISH'n It Up 1st HD AO" line item in the account summary. While it is not noted on my bill I think it translates to a fee on my bill called "leased receiver fee". I originally subscribed as a DHA customer years ago and have done one DIU promotion, to upgrade from an 811 to a 622 receiver. I was a little annoyed at both the monthly and one time fee to upgrade, but was compelled enough to do so. What I find annoying is that this $7 "lease" fee will be on my bill for perpetuity, even though I am no longer in the contract that I was tied to when I upgraded. It's an absolute junk fee, IMO - Dish has more than recouped their costs from me.
Furthermore, I find it frustrating because new customers can get the 622 WITHOUT this fee (and better new customer terms, to boot). In addition, I believe other DIU customers have been able to get the fee removed from their bill with a little bit of effort. I've tried once with no success.
Does anyone else have this line item on their bill but not have that $7 leased receiver fee? For the record, I only have that one receiver (622).
in order to get rid of the lease fee. To me it was worth it to save the $84 plus tax a year. The executive office did say in the email I that I could do a diu upgrade, (I'm guessing from a 622 to a 722) and that would completely eliminate the lease fee. I didn't wanna do that at this time due to the upgrade fee (I'm thinking it was $75) and I would be back under a 24 month contract. If money wasn't so tight that would have been a good deal, getting the extra recording space, but I'll see how things look when the year is up. 
I do think that cs should tell the subs something like, "I can't do anything because of the terms you agreed at the time included a lease fee on the only rec, however here are the options you have", then explain the diu possibility; or contact the executive office. I'm thinking a lot of subs would just say, "screw this, I'll send your 622 back and sign up with ____________". Poor customer service costs them a few subs, I think.
