DishONLINE Email

[langlin]

I did not get email and I now get this message from the site

Existing Subscribers
Your account access has been disabled. If you feel you’ve received this alert in error please contact Support. Thank you

I asked for their help and am waiting a reply

 

[tawhite]

Registration worked fine for me, rec'd e-mail within minutes.

 

[docpadds]

Didnt work for me, when i emailed them i got a personal reply from sombody there saying they were looking into the problem. At least they didnt deny any problem

-Jonathan

 

[langlin]

I did not get email and I now get this message from the site

Existing Subscribers
Your account access has been disabled. If you feel you’ve received this alert in error please contact Support. Thank you

I asked for their help and am waiting a reply

Just received this reply tried it and it worked, thanks DISH for the quick response.

Please try your account now. We corrected the activation on your account so please use your login and password.



- Andrew

 

[primetimeguy]

I was able to re-register with no problem but didn't have my acct # handy. Later went and got it and went under preferences to add my acct # and it verifies fine but when I try to save changes it says

"User has too many simultaneous connections"

and won't save the acct number under my account.

 

[Drone35]

No email from them for me either! Nice when a unfinished sight is trying to work!

 

[long_time_DNC]

I emailed them with a description of the issue and received a reply an hour later. My account works now.

Also, if you put your mouse over the video window where the preview is playing, controls appear at the bottom of the window and one of them is a stop button...

 

[BobMurdoch]

Alos, the email says the feature is coming in time for the holidays, but on the website, its says its coming in Spring.

Yes, but those holidays they mention are Memorial Day and the 4th of July 2008....

 

[ChetK]

Mine works now too. Apparently, Andrew at E* was on top of this. Thanks Andrew!

 

[jokeworm]

The bad certificate, more than likely, is because you are using IE 7. It does not handle old certificates very well. Also those of you that are using Firefox or a Mac, you can't expect those two to ever work. Tivo users with a Mac couldn't use half the features for a very long time.

So basically - they have designed a website that can only be used by around 20% of the population .... ?

Not the brightest bulbs in the box are they ?

 

[BobMurdoch]

So basically - they have designed a website that can only be used by around 20% of the population .... ?

Not the brightest bulbs in the box are they ?

Seriously, IE7 was a forced "critical update" for most people 12 months ago....

 

[primetimeguy]

I was able to re-register with no problem but didn't have my acct # handy. Later went and got it and went under preferences to add my acct # and it verifies fine but when I try to save changes it says

"User has too many simultaneous connections"

and won't save the acct number under my account.

Shot an email off to them and Andrew was able to help me as well. All set up for me now.

 

[Zombie069]

While I'm running IE7 and have no problems what-so-ever with the site working, I don't see anything there that would drive me to visit it anyway. And for all the effort of trying to get signed up in the first place, I think it has been the worst waste of 15 minutes I've ever seen.
:up

 

[drdroo]

They seem to have changed the certificate they're using, so now Firefox just tells me it isn't a recognized one and still lets me proceed. So Firefox seems to work now.

 

[jrp]

I had no problems with a Mac running OS 10.4.9 and Safari 2.0.4.

 

[BFG]

watching the pir right now and drew is terrible

i did noticed they have hd cameras, i wouldn't think they have them for nothing...

 

[long_time_DNC]

Seriously, IE7 was a forced "critical update" for most people 12 months ago....

I didn't like IE7, and so went back to IE6 about 5 months ago...presently running IE6 6.0.2900.2180.blah.blah.blah...

 

[techfan]

re-registered and not had an email yet. Their web developers are complete muppets.

 

[drdroo]

E-mail DISHonline at echostar.com from your e-mail address and let them know you never got your activation email. They'll take care of it. Andrew emailed me back an hour or so later during the day today to tell me they activated it manually.

 

[2extreme]

I did not get email and I now get this message from the site

Existing Subscribers
Your account access has been disabled. If you feel you’ve received this alert in error please contact Support. Thank you

I asked for their help and am waiting a reply

Same problem here, just emailed them complaining of this issue and even included a link to this topic to show them how many people are having problems with their bad certificate and not receiving the email! Lets see if/when I get a reply.