Do I have the right equipment for HD?

[California]

I'm looking for help with my direct tv service.

I have had regular direct tv service for a few years now and was recently given an HD receiver, H25-100.

The receiver doesn't seem to work with my current dish, SL5PIG-WMC. I get the error code 771a.

I ran further diagnostic tests and the diagnostic code error I go back is 51-786, SWM not detected.

Does this mean I need to replace the dish or is there another solution?

Im a non techie lady, so any easy explanation would be appreciated.

Many Thanks!

 

[Mr Tony]

The H25 requires SWM. The LNB setup you have is not SWM as it has 4 outputs

easiest solution.....replace the LNB (the eyeball setup) to a SWm setup (has only one coax output on it)

 

[raoul5788]

to Satelliteguys California!

This is what you need, but you can likely find it cheaper:http://www.ebay.com/itm/DirecTV-SWM...ellite_LNB_Downconverters&hash=item1e7d69b2b2
You may want to get the SL5 version in order to get the 119 satellite like you can now.

 

[California]

Thanks for the help. Glad that the solution is pretty straight forward, I think. Is the SWM SL3 LNB relatively easy to switch out? I have zero experience with this one. Are there any useful tutorials to follow? Thank You!

 

[dfergie]

Welcome to SatelliteGuys!, yes they are, take the two screws out, unhook the coax (making sure receiver /'s are unplugged) and replace with the new one. Be sure you get a power inserter along with the new SWM LNB (which will require mounting and an extra short run of coax to your receivers) you may also look into an 8 way switch which will be needed for multiple receivers. There are easy how to videos on youtube.

 

[gbertler]

Just make sure you other receivers are SWM compatible.

 

[Jimbo]

The OP was GIVEN this recvr ?

This recvr is a LEASED recvr, hope you don't get charged for this recvr when it is suppose to be sent back.

 

[California]

Thanks for the input. I have no technical skills whatsoever so I'm going to have someone take a look at it. I'll have all of your input so hopefully I will get a plausible solution from the installer. I'll let you know how it goes. Living without tv for a week has been hard!

I didn't pay for the equipment. Thanks for checking.

 

[kjsmith01993]

Might want to make sure the RID doesn't have any holds on it first

 

[California]

Thanks again for everyone's help with this. Got my parts this weekend, installed and it's working just great.

 

[Jimbo]

Thanks again for everyone's help with this. Got my parts this weekend, installed and it's working just great.

:up

 

[raoul5788]

Thanks again for everyone's help with this. Got my parts this weekend, installed and it's working just great.

That's what we like to hear.