This has been going on since the fall. Family Room HWS loses DVR functionality and warning saying hard drive services are unavailable. Sometimes a hard reboot by pulling the plug for a minute gets it back so you can watch live TV and sometimes the DVR even comes back and it is fine for weeks. Think we are about tired of dealing with it at this point as it keeps getting worse. Will DISH still mail a replacement or are they insisting on a truck roll? Right now I would think that is there preferred response during the pandemic. Anyone do a swap recently?