Just another reason I will not do contracts. I bought my equipment from an online vendor.
I also do not do contracts with wireless companies for cell service.
Did they try to get LOS on both arc's?
This is why I don't like contracts and will always buy my equipment, never know what my come up, however if this is Dish's policy now, I would be pissed off too.
edit: I really should refresh these pages before posting, got beat to the question while reading another thread
The customer & Dish did not sign a contract based on a new location, it was signed based on the previous location, and only finalized after installation was successfully completed.Requiring a customer to pay a fee when Dish is incapable of providing that customer service at a new location is simply a terrible business practice.
The customer & Dish did not sign a contract based on a new location, it was signed based on the previous location, and only finalized after installation was successfully completed.
Requiring a customer to pay a fee when Dish is incapable of providing that customer service at a new location is simply a terrible business practice. Just because you're "right" in a legal sense doesn't necessarily mean it's the correct or even reasonable course of action to take (particularly in a case such as this, where the equipment is loaned and Dish reacquires it, anyway).
You can connect a device up to a broadband connection to bring in Sprint, Verizon, AT&T signal to your cellular devices. This would allow you to get away with having no cell service at your home but still get the service. A broadband connection can also bring you streaming video online, sling video from another location, etc.
You can't just put it on a meter cause you've already done half the job putting in the satellite to hook the meter to...
I have a Motorola Defy that allows calls over my broadband/wireless connection, rather than T-mobile cell phone towers. Unfortunately, calls made that way still consume my voice minutes.
Sprint's is free to use, and they're even shipping it to me free. The only change is I have to pay the 911/per line charge on it, which is $1.50 in Ga.AT&T charges you $20 and you get unlimited minutes and data through the device connected to your broadband connection.
And here lies the problem. Techs are under scrutiny in two opposing directions. One, the job must be done to Dish specifications. One of which is the line of sight for the antenna MUST have 5 degrees clearance in all 4 directions( up down left and right), if not, should the job be inspected, the job will fail. FOr an in-house tech it means a disciplinary write-up or termination. For contractor techs, the pay for the job is taken from them.
The other issue is completion rate statistics. Techs are constantly hounded to keep up their numbers. Low numbers can result in disciplinary action against the techs.
Besides the install,where is the subsidy?All the equipment is leased and has to be returned by the customer,on their dime too.Not to mention the fact,that no one forces these companies to subsidize new customers in the first place.
And no one forced you to sign a contract that included the subsidised install. Pay full price up front including the install and you can walk away when you want.
I'm not at all convinced it's that easy. The inference there is you can not move unless it's to where Dish provides service, or face paying them for providing you no service. That last part is a huge sticking point. Again, I don't know what a court outcome would be but as often as I have said you signed a contract did you read it, I view this as a slightly different scenario. This isn't just about you moving, it's also that the person (company) demanding to be paid will not provide you services there. Is it all the fault of someone who has to move? I just don't know. Another way to say it, would a court say a person must know for two years they will live where Dish gives them service? Is that reasonable. There are examples where that would be the case, even in my profession so I don't see either side being a clear winning case.
So them no longer offering a service that you still pay for isn't a breach of contract.Or,how about them not making 100% sure there is no way to get service.Again,I think a decent legal team could win a case like that,at the very least get a quick settlement.
Worst case scenario put on pause as long as possible. Drop the hopper/joeys & go with 1 211/311 with the welcome pack. It will still be nearly the same price as the etf, but at least not all at once & will be spread out.
I agree with the others, wa is different than ea as far as los. Even directv is higher across the horizon than dish's wa.
Requiring a customer to pay a fee when Dish is incapable of providing that customer service at a new location is simply a terrible business practice. Just because you're "right" in a legal sense doesn't necessarily mean it's the correct or even reasonable course of action to take (particularly in a case such as this, where the equipment is loaned and Dish reacquires it, anyway).
Requiring DISH to lose revenue after the customer signed a contract because the customer is incapable of receiving service at a new location is simply a terrible business expectation. Just because you're "right" in a moral sense doesn't necessarily mean it's the correct or even reasonable course of action to take (particularly in a case such as this, where the equipment is loaned and Dish reacquires it, anyway).
Hmmm. Let's see. This is the customer's perspective, and THIS....
There...That's better.
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