ETF I expected but not a charge for this
- Thread starter ces1948
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But they charge for the use of their service. The label unused costs nothing. The used label is what dish would be accounting for, and which is where the cost gets passed on. If dish send you 5 labels, and you don't use any... There is no cost to you. If you use all 5 to ship back to dish after cancellinng, you get charged per label used. And Dish gets charged per label UpS has scanned into their system when a box is dropped off at their facility to be delivered.
It's incredible that you should even have to explain this...
That is the most unhelpful comment. We're not talking about blank labels. We're talking about labels that are used to ship things. Please stop being intentionally obtuse, it adds nothing to the conversation.
Gee I didn't think it was a mistake when I cancelled.
As far as the return box fees, no other provider that I know of charges fees to ship back equipment when you cancel.
I agree with the fee some what. What they really need to do is give you the option to return it to a retailer or local DNS office to avoid the fee.
You can always ship the stuff back yourself which is sometimes cheaper.
Can you purchase and own equipment with any other provider??? I know I have heard DTV use to allow it, and has since quit that, and never really heard of the cable companies offering their equipment for purchase...no counting TIVOs and what not... actual cable company boxes...
Do your area cable companies pick up their boxes when you're done with them?
You are correct, that the contract you sign is for leased equipment. However it also states, under the equipment portion, the customer shall bear sole responsilibility to return the equipment.
I do not understand how it is considered unethical that Dish ask you to return their equipment, but it is completely ethical for a consumer to agree to this in the beginning then cry about it at the end. This is one of those portions of the contracts that make me laugh, because it's there the whole time and no one gives a damn, but once it affects you then you can yell about how unethical it is and how the AG and BBB will handle it.
Because 999 of 1000 people (myself included) do NOT read the agreement. It's not unethical to cry about having to do something you agreed to, it's just sour grapes usually.
- Nov 29, 2003
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What does that have to do with only Dish Network charging for sending back equipment?
Matter of fact yes.
They have people who go around and collect them from people who cancel and done return them.
I didn't turn in a comcast box once and after a month they have a guy who does field collections.
Does dish have local stores that equipment can be dropped off at?
Long term customers did sign that they accept the RSA and any changed in it, and if they disagree with it, they will cancel within 30 days of any changes. Also, continuance of service is agreement to what is layed out
That all said, most long time customers have upgraded their equipment in the last 6 years, and I know the disclosure goes back further than that. Also, for the long term customers that have legacy equipment, it has been moved from leased to owned, and come May, will be considered obsolete and ineligible for service. To continue service, would hve to accept the new terms(which were accepted previously anyways)
That all said, most long time customers have upgraded their equipment in the last 6 years, and I know the disclosure goes back further than that. Also, for the long term customers that have legacy equipment, it has been moved from leased to owned, and come May, will be considered obsolete and ineligible for service. To continue service, would hve to accept the new terms(which were accepted previously anyways)
Right, good luck with that. If you can find a Blockbuster.....
